Program Manager
Hawaii Medical Service Association · Honolulu, Hawaii, United States ·
- Category
- Project management
- Program Management:
Manages multiple high-level, mission-critical, cross-departmental programs and project(s), from design through implementation, with guidance from executive sponsors:
- Facilitates the definition of project scope, goals, and deliverables and lead the implementation phase to ensure consistency with stated goals
- Develops full-scale project plans, including defining project tasks, timeline, resource requirements, and managing budget and resource allocation
- Monitors on-going program dynamics, manages risks, and resolves issues
- Keeps stakeholders informed of progress and communicates/presents progress and status to a variety of audiences
- Provides work direction and leadership to project team, including scheduling and assignment of work and review of individual project efforts
- Implements and manages project changes and interventions to achieve project outputs
- May act as business owner as needed to provide ongoing project support
- Cross-Functional Integration and Communication:
Creates and fosters working relationships with internal and external parties that facilitate program success:
- Keeps an open line of communication between key stakeholders where information is monitored and shared
- Facilitates meetings and discussions to achieve consensus and enter into enforceable contracts for the assigned project
- Manages relationships and contracts with vendors providing services under the project as needed
- Coordinates and documents steering and leadership committee/team activities
- Ensures changes to guidelines, policies, and procedures are analyzed and fully communicated to impacted parties
- Research and Analysis:
- Receives high-level business requirements and develops detailed requirements. Prioritizes efforts and maintains inter-dependencies
- Gathers and analyzes information such as business trends, competitive threats, and strategic assumptions
- Visualizes and presents data in a way that highlights a program/project's areas of excellence and areas of improvement
- Facilitates planning sessions with management to align departmental/program efforts with corporate strategic goals in order to deliver tactical results
- General:
- Contributes to the development and coordination of best practices, project standards, procedures and quality objectives.
- Serves as a team player, role model and mentor for other employees in the organization
- Performs all other miscellaneous responsibilities and duties as assigned or directed.
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