Program Manager

COMPANY DESCRIPTION

EDMO is a thriving educational nonprofit that has been inspiring and empowering young minds since 2004. With a dedicated team of 30+ passionate full-time professionals and 400+ summer and school year staff, we have grown into a leading provider of out-of-school program providers.

Our award-winning summer camps and after-school programs have reached hundreds of thousands of children, making a significant impact in their lives. Over the years, EDMO has gained recognition for its innovative approach to STEAM (Science, Technology, Engineering, Arts, and Math) and SEL (Social and Emotional Learning) education, as well as its commitment to making learning engaging and accessible to all.

EDMO's growth trajectory has been impressive, with expansion into multiple regions and over 200 partnerships with school districts in Northern California. Our organization's commitment to quality programming and equitable access has been acknowledged through various accolades, including:

• Recipient of the 2020 NSLA Excellence in Summer Learning Award
• Voted "Best of the Bay" for 15 consecutive years
• Featured on CNN, ABC, TODAY, Common Sense Media, Wall Street Journal, NPR Forum, and more!

With a strong foundation and a clear vision for the future, EDMO continues to make a positive difference in the lives of children and communities. We envision a more connected world where all people feel confident on their journey toward self-discovery and cultivate a deep sense of responsibility. Join our team and be part of an organization that is providing every child with the opportunity to cultivate curiosity, courage, and kindness!

Position Overview:

The Program Manager is responsible for overseeing all aspects of their assigned comprehensive after-school program. This includes pre-season training, in-season program management, staff coaching and management, and interactions with students and parents. The Program Manager ensures the smooth operation of daily program activities, which include snack time, outdoor play, homework help, and SEL (Social-Emotional Learning) and STEAM (Science, Technology, Engineering, Arts, Mathematics) activities. Exact parameters and daily schedules vary by partnership/site and the Program Manager is accountable for catering tools and information from the larger company to the specifics of their partnership/site. This is an on site role.

Key Responsibilities:

• Maintains a positive relationship all key contacts of the Partnership.
• Has healthy and positive relationships with all site staff including Principals, Office Staff, Teachers and Custodians.
• Meets regularly with any relevant site staff to ensure smooth collaboration between the EDMO program and host site and adheres to any and all site specifications.
• Manages site budget and ensures all line items are within agreed upon budget. Creates bi-weekly touchpoints to reconcile actuals with agreed upon budget. This includes flex budget (site specific supplies), all payroll expenses and when applicable staff appreciation and professional development.
• Ensures payroll is on budget based on the agreements between EDMO and District Partners. Oversees payroll and ensures timesheets are accurate and overtime is under budget.
• Manages, directs, and coordinates the programs for assigned location(s). Leads accountability for the site for which they are the Program Manager.
• Leads and supervises small and large employee teams, recognizes potential issues and applies problem solving methods as needed.
• Able to observe student behavior, assess its appropriateness and apply appropriate behavior management techniques, positive redirection, or appropriate corrective action as necessary to support students in making positive behavior choices, while collaborating with the Program Culture Manager when needed.
• Collaborates with the Recruiting team to recruit, hire, and train effective program staff, capable of managing and leading a classroom and ensuring that staff are delivering EDMO’s comprehensive after-school curriculum.
• Maintains ongoing, supportive coaching, progressive counseling and goal setting for program staff.
• Conducts performance reviews and evaluations for program staff.
• Implements all EDMO’s program policies and procedures. Closely follow all training guides, tools and written policies and be the expert on where to find answers from the provided tools when needed.
• Plans and implements program activities for “Community Week” that are culturally relevant, developmentally appropriate and consistent with EDMO values and submits plans within deadlines to the Program Culture Manager.
• Adheres to program standards including safety and cleanliness. In addition, ensures the safety and well-being of all staff, children, and parents, fostering a positive program environment.
• Leads all site staff meetings and training, including regular refreshers and safety demonstrations.
• Trains, coaches and manages a team of Instructors (and a Site Assistant, if applicable).
• Participates in all program training, professional development, and in-season meetings.
• Provides exceptional customer service by anticipating and addressing any issues involving children, staff, partners, site staff or parents.
• Communicates with parents as needed to keep them informed about their child's experiences in the program.
• Manages site inventory, ensuring that all necessary materials are requested, received, and organized.
• Exemplifies the EDMO Method by demonstrating and promoting the SEL skills of Self-Awareness, Problem-Solving, Advocacy, Collaboration, and Empathy.
• Completes all assigned tasks and maintains all assigned deadlines.
• Performs all other duties as assigned to support the success and continuous improvement of the program.