Program Manager, Custom and Executive Programs

This position has been deemed critical by the School of Engineering Dean’s Office and is exempt from the hiring freeze.

Note: This is a 2 year fixed term position.

Note - Visa sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.

Work Arrangement: This position is eligible for a hybrid work arrangement with a minimum of 3 days/week working at the Stanford main campus, subject to operational needs.

Budgeted Salary:

The budgeted base salary range for this position is $41.21 to $49.16 per hour.

The School of Engineering

Stanford Engineering has been at the forefront of innovation for over a century, creating pivotal technologies that have transformed the worlds of information technology, communications, health care, energy, business and beyond. Our faculty and students are creative risk-takers who pursue excellence across a breadth of disciplines. Our alumni include some of the world's most successful leaders in technology and business. Our staff are critical to enabling Stanford Engineering to accomplish its mission: seeking solutions to some of the world's most urgent challenges and educating leaders who will make the world a better place through the power of engineering principles, techniques and systems.

The Stanford Engineering Center for Global & Online Education (CGOE), part of Stanford Engineering, seeks a positive, highly motivated, customer oriented, and team-focused Program Manager, Custom and Executive Programs to join our team and manage the delivery of custom and executive programs to a global audience. In this fast-paced environment, the successful candidate should have the ability to manage multiple programs, possess a strong attention to detail, thrive in a deadline driven environment, and possess exceptional communication and collaboration skills, including the ability to effectively and inclusively interact with people across cultures.

The successful candidate will support multiple programs that are part of a portfolio of programs delivered live virtually, online asynchronously, and in person on Stanford’s campus. The Program Manager, Custom and Executive Programs will work closely with experienced CGOE Program Managers supporting a variety of clients, faculty, learners, and stakeholders at all levels of the organization. In this role, the Program Manager, Custom and Executive Programs, will interface with Stanford faculty, departments, global clients and participants, and be the primary contact for vendors and service providers. During live virtual and in person events, it is expected that the Program Manager, Custom and Executive Programs will be responsible for making decisions in the best interest of the program, the attendees, and the University.

Given the global and customer-facing nature of our work, this role may be asked to occasionally work early mornings, evenings and/or weekends. This is a wonderful department that works well as a team! If you are looking for a position in a high energy, mission driven environment, this is the job for you! This is a 2-year fixed term position, with the possibility of renewal.

In This Role You Will:

• Support the management, planning, and execution of professional education offerings delivered online, in-person, or blended format.
• Work closely with team members to implement project plans and share responsibilities and support tasks.
• Ongoing program support of existing programs to address learner inquiries and fulfill client expectations.
• Initiate and lead meetings to plan programs, establish and monitor budgets, review program evaluations, and review administrative procedures.
• Coordinate with senior program managers to manage and address faculty, stakeholder, client and participant programmatic communication needs, serving as program point of contact representing CGOE and acting in the best interest of the organization, faculty, and Stanford University.
• Continually collaborate with CGOE internal departments responsible for catering and event services, student services, finance, and instructional technology.
• Assist in the development of materials which support the product/program.
• Assist with the planning and logistical arrangements for various on-campus events.
• Occasionally work early mornings, evenings, and/or weekends to support live virtual and in-person program delivery across time zones
• Occasionally travel to support on-campus and off-site program events

Physical Requirements:

• Constantly perform desk-based computer tasks.
• Frequently retrieves and transports supplies from storage to set up venues for on-campus programs
• Occasionally lifts boxes of program materials and pushes supply carts between storage and event locations
• Rarely sort/file paperwork.

Core Duties:

• Understand and communicate the features, benefits, and advantages of the product/program to a target audience.

• Gather, analyze and report on product/program data.

• Execute a tactical plan to meet the product/program objectives.

• Coordinate with vendors to ensure timely delivery of product/program elements.

• Provide administrative support to Product/Program team.

• Track product/program progress against goals and schedule.

• Assist in the development of materials which support the product/program.

Minimum Education and Experience:

Bachelor’s degree and one year of relevant experience or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Strong verbal and oral communication skills.

• Highly organized.

• Analytical and problem solving skills.

• Ability to meet expected deadlines and schedules.

• Team player.