Program Manager - Business Operations

Medhavi Skills University (MSU) is a government-notified private State Skills University established under a State Act in Sikkim in 2021, dedicated to advancing quality skill-integrated higher education and entrepreneurship. Recognised by the UGC and aligned with the National Education Policy (NEP) 2020, MSU is a pioneer in converging the skilling ecosystem with formal higher education through its “Industry as Campus” model. The University collaborates extensively with industries and Skill Development Institutes to deliver work-integrated degree programs embedding structured on-the-job training within the curriculum. MSU is a recognised Awarding Body under NCVET, empanelled with DGT and serves as an anchor university partner with NSDC and the PMU of NSDC International- collectively reinforcing its demand-driven, industry-co-led academic framework. Ranked 4th among India’s Top Skill Universities in the Outlook ICARE Rankings 2025 and supported by over 11 defence partnerships along with multiple national recognitions, MSU stands among India’s leading skill-integrated higher education institutions.

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Established in 2013, Medhavi Group is a unified ecosystem comprising MSU and various skill- promoting organisations, dedicated to advancing skill development, vocational training, and industry- integrated higher education. With a strong outcome-driven approach, the Group has trained over 6 lakh learners, achieving more than 70% employability outcomes, and currently supports 20,000+ active students across its diverse programs. Medhavi Group continues to bridge the gap between education and employment by building scalable, industry-aligned talent pathways across India. Work Integrated Skill based Higher Education (WISE) is Medhavi’s flagship industry-integrated initiative built on the principle of “Industry as Campus. "It combines academic learning with structured on-the job training, ensuring students graduate with real work experience and industry-ready skills. Through deep, outcome-driven partnerships with over 300+ leading industry and skill partners across 26+ sectors including Hyundai, Mahindra, IHG Group, Nephroplus, Barbeque Nation, Nexus Select Malls, ClassPlus, Tata Electronics, Marriott, ITC, and others- WISE enables learners to acquire role- specific competencies directly within live business environments. WISE creates a demand-driven talent pipeline for industries that enhances employability, improves workforce productivity and bridges the industry skill gap.

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Medhavi Skills University is seeking a highly analytical, execution-focused, and business-oriented Program Manager - Business Operations to support the General Chief Strategy Officer (GCSO) in driving operational excellence, governance, business reviews, and execution discipline across the Medhavi Group. The incumbent will play a pivotal role in strengthening the organization's operating rhythm by ensuring that business priorities are translated into measurable outcomes through structured governance, data-driven decision-making, cross-functional coordination, and continuous process improvement. The role requires an individual who can operate comfortably across multiple business functions establish governance mechanisms monitor key performance indicators, identify operational bottlenecks and work collaboratively with leadership teams to improve organizational efficiency. The Program Manager will act as a central business operations partner, enabling leaders to make informed decisions through meaningful analytics, operational insights, and disciplined execution while ensuring alignment with the organization's strategic priorities. It is a business operations role requiring exceptional business acumen, analytical capability, stakeholder management, governance expertise, and relentless execution.

As Medhavi Group continues to scale its operations across multiple business verticals, partnerships, and geographies, maintaining operational excellence becomes increasingly critical to sustainable growth. Business leaders require accurate insights, structured governance, and timely execution to make informed decisions and drive organizational performance. The Program Manager - Business Operations will ensure that leadership priorities are effectively translated into operational excellence by building robust governance mechanisms, strengthening business reviews, monitoring key performance indicators, and improving execution across the organization.

Interested candidates should submit a resume and cover letter detailing their qualifications and experience at [email protected] at earliest possible.

Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.