Program Manager (Banking vertical)

Role Overview

The Delivery Manager is responsible for leading end-to-end project execution, ensuring high-quality delivery, effective stakeholder engagement, and continuous process improvement. The role requires fluency in English and French, strong leadership abilities, and a solid understanding of project and financial management within a technical or digital transformation environment.

Key Responsibilities

• Project & Delivery Management: Plan, manage, and deliver projects within agreed timelines and budgets. Oversee scope, dependencies, risks, and resource allocation to ensure successful outcomes.
  

• Team Leadership: Lead and support delivery teams, applying agile methodologies (e.g., Scrum) to maintain productivity, collaboration, and issue resolution.
  

• Stakeholder Management: Build strong relationships with internal teams, external partners, and senior stakeholders. Provide clear, structured, and regular updates on project progress.
  

• Risk & Issue Resolution: Proactively identify and manage risks, dependencies, and cross-functional issues. Ensure smooth delivery and seamless transition to operational teams.
  

• Process Improvement: Continuously assess and refine delivery processes to increase efficiency, enhance quality, and promote a culture of excellence.
  

• Financial Management: Prepare accurate estimates, track project budgets, and report on financial performance throughout the delivery lifecycle.
  

Required Skills & Qualifications

• Project Management: Strong experience in planning, scheduling, risk management, dependency mapping, and scope control.
  

• Leadership & Communication: Proven ability to lead multidisciplinary teams, communicate effectively with diverse audiences, and build trusted relationships.
  

• Analytical & Problem-Solving Skills: Ability to analyze complex issues, identify solutions, and make informed decisions under pressure.
  

• Technical & Financial Acumen: Solid understanding of technology delivery, financial services, or digital transformation initiatives.
  

• Agile Methodologies: Hands-on experience with agile delivery frameworks such as Scrum.
  

• Education: Degree in finance, business, economics, or a related discipline.