Program Coordinator, Strategic Volunteer Initiatives

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Overview
Working with considerable independence and exercising discretion in establishing priorities and managing assignments, the Program Coordinator provides high-level administrative, logistical, communications, and project support for the Director of Reunion Giving and Strategic Volunteer Initiatives and other members of the Strategic Volunteer Initiatives team. Reporting to the Reunion Giving Program Manager, the Program Coordinator is responsible for a range of activities that include data management, research, and reporting support; coordination and execution of communications including emails, mailings, websites, and volunteer and donor event materials; and participation in the development and execution of events to steward, train, and support volunteers. The Program Coordinator produces ad hoc reports from the database to support initiatives for the Director and members of the Strategic Volunteer Initiatives team. The Program Coordinator helps ensure the accuracy of all information related to volunteers and donors as well as the accuracy of data reflected in the database. In addition, the Program Coordinator performs data entry and other administrative tasks and may also, as needed, provide administrative and fundraising support to other units. Essential duties include:

• Design and production of reports and analyses by assimilating data from primary databases and other sources; ensure the accuracy of all information relayed to staff, volunteers, and donors; identify changes that need to be made in databases to support requirements for reporting and analysis, and work closely with service providers to implement them.

• Assisting in implementing donor-volunteer outreach and communications/marketing support; draft and execute materials for communications with various constituencies; directly communicate with/respond to volunteers, prospects and donors as requested; provide initial response and follow-up to inquiries and issues as needed; review and monitor University developments or announcements and draft/complete correspondence to inform volunteers and prospects; update and maintain websites associated with programs; proofread and edit materials for grammatical and factual accuracy.

• Updating and maintaining resources for volunteers; maintaining volunteer activities data; drafting and sending periodic recognition communications; maintaining ongoing calendar of events and communications; coordinating events, including volunteer and donor recognition and training events and celebrations to ensure their timely and successful completion.

The following principal responsibilities are generic in nature. Applicants will find the information in this position focus to be most relevant to the needs of the position.

Required Skills and Abilities

1. Demonstrated ability to initiate and complete tasks independently and proactively.

2. Strong written communication skills with the proven ability to draft, format, proofread, and edit communications. Strong oral communication skills and proficiency in communicating appropriately with multiple constituencies. Demonstrated organizational and research capabilities, strong attention to detail. Writing samples requested at time of interview.

3. Proven team player with skills to prioritize work, manage multiple tasks and meet deadlines from multiple managers in a fast-paced environment without sacrificing quality of work product. Commitment to an inclusive workplace.

4. Intermediate to advanced proficiency with Microsoft Word, Excel, PowerPoint and Outlook; the ability to conduct data analysis and work with financial information. Ability and willingness to develop proficiency with sophisticated database software, reporting tools, and other online tools.

5. High level of professionalism, judgment and integrity, ability to maintain confidentiality.

Preferred Skills and Abilities

Two years’ administrative experience in a university or executive setting.

Principal Responsibilities

1. Oversees and coordinates program activities. Establishes, selects, implements, and coordinates administrative functions, procedures, and systems. 2. Based on knowledge of and experience with program activities, objectives and staff, serves as principal source of information on policies, procedures, programs and office activities. Establishes and maintains professional relationships with internal and external contacts. 3. Processes and monitors expenses and ensures adherence to budgetary guidelines. Prepares budget drafts based on existing budgets. May oversee, coordinate and/or complete applications and materials needed for grant submission. 4. Composes substantive correspondence and written material. Determines sources of data. Compiles, synthesizes and manipulates data. Summarizes findings and writes, produces and distributes reports or portions of reports. May create simple databases. 5. Provides editorial support for a journal/publication. Proofreads and edits material for grammatical and factual accuracy. Tracks copy through various editing and production stages. Communicates with authors, printers, and others concerned with published work. 6. Oversees, instructs, and coordinates activities of support staff. 7. Ensure compliance with University, Federal, and State guidelines, rules, and regulations. 8. May perform other duties as assigned. Required Education and Experience Six years of related work experience, four of them in the same job family at the next lower level and a high school level education; or four years of related work experience and an Associate degree; or little or no work experience and a Bachelor degree in a related field; or an equivalent combination of experience and education.

Job Posting Date

09/01/2026

Job Category

Administrative Support

Bargaining Unit

L34

Compensation Grade

Labor Grade D

Compensation Grade Profile

Hourly Range

$31.83

Time Type

Full time

Duration Type

Staff

Work Model

Hybrid

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.