Program Coordinator - MFIP

Summary

The MFIP Coordinator is responsible for the supervision of MFIP Employment Case Managers, as they work with diverse participants who are striving for self-sufficiency through employment. MFIP (Minnesota Family Investment Program) partners closely with Hennepin County to support recipients of public assistance to address challenges related to obtaining and maintaining employment. The MFIP Coordinator assists the Program Manager to cultivate a healthy and supportive work environment and ensures staff have the resources they need to be successful. They bring creative approaches to program design while working within contractual requirements and embody JFCS’s values in their work. They are responsible for performance, data tracking, and outcomes reporting related to the government contract. The MFIP Coordinator will also provide direct services to program participants by carrying a caseload and providing coverage for staff during extended absences.

Agency Information:

JFCS is a multi-faceted human services agency with the mission to provide essential services to people of all ages and backgrounds to sustain healthy relationships, ease suffering and offer support in times of need. JFCS is a place where you can put your values to work every day. You will be able to:

• Make a positive difference in the lives of others
• Feel energized to give your best effort and enjoy a healthy work/life balance
• Learn, grow and accomplish new things

JFCS serves and employs people of all cultures and faith traditions and highly values inclusion and diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AA/EEO

Salary and Benefits

• Annual salary is $67,603.20.
• Work-life balance including vacation, wellness leave (sick time), paid family and medical leave, holidays, flexible schedule, and a hybrid working schedule with the ability to work from home up to 60% of the time.
• Competitive benefits package including medical insurance, 401(k) with match, life and long-term disability insurance, and access to other benefits including vision, dental, and pet insurance.

Job Duties

Staff Supervision (45%):

• Provide leadership and supervision for all assigned staff.
• Cultivate staff engagement and lead regularly scheduled team meetings that foster group collaboration.
• Provide and model frequent feedback, performance development coaching, and hold staff accountable for meeting performance expectations.
• Make case assignments and manage workloads and workflow. Lead in the recruitment, hiring, onboarding, and training of new staff.

Direct Service (35%):

• Provide in-person and virtual services to participants.
• Maintain a small caseload (approximately 35% of an employment counselor caseload) and manage staff member caseloads during extended absences.
• Assess participants’ strengths, challenges, and needs, and develop individual employment plans in collaboration with the participants.
• Maintain accurate and timely records, correspondence and reports.

Program Management (20%)

• Assist the Program Manager to collect and analyze data, evaluate outcomes, and develop and implement strategies for continuous improvement.
• Collaborate with the Program Manager in developing and implementing plans for strategic growth and continuous improvement.
• Ensure appropriate staffing levels in the Minneapolis office location.
• Comply with funder documentation, reporting, invoicing, auditing, and other contract requirements.
• Represent JFCS at funder and community meetings.

Other duties as assigned.