Program Coordinator II

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Program Coordinator II, in partnership with the residency program director, is responsible for coordinating and managing the daily activities of the Family Medicine Residency at Shannon Medical Center in San Angelo, TX. The incumbent's responsibilities include those of curriculum delivery coordination, office management, continuous accreditation readiness, and personnel management. The Program Coordinator II serves as a liaison to program administrators, residents, faculty, and associated staff of the School of Medicine and Shannon Medical Center. The incumbent also is responsible for many aspects of resident and faculty recruitment, alumni relations, and promotion of the department's comprehensive educational mission.

What you need to know

• Salary: Commensurate based on education and experience

• Schedule/Location: Full-time | College Station, TX

• Cover Letter/Resume: A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section.

Qualifications

Required Education and Experience

• Bachelor's degree or equivalent combination of education and experience.

• Four years of residency program or medical education program coordination experience; family medicine program experience.

Preferred Qualifications

• Master's degree.

• More than 4 years of residency program or medical education program coordination experience; family medicine program experience.

• Experience working with individuals and communities.

• Current certification from Training Administrators for Graduate Medical Education (C-TAGME).

• Knowledge of and experience in instructional design and/or curriculum development.

• Recent experience with ACGME institutional or program site visits and CLER consultative visits.

• Experience working with learning management systems including New Innovations.

Knowledge, Skills, and Abilities

• Knowledge of word processing, spreadsheet, and database applications.

• Excellent verbal and written communication skills.

• Ability to perform all tasks and job responsibilities safely without injury to self and others in compliance with A&M System and HSC guidelines.

• Ability to multi-task and work cooperatively with others.

• Knowledge and experience with event planning and/or project management.

Responsibilities

Program coordination, management, and oversight

• Responsible for the overall coordination and management of the family medicine residency, including creating and maintaining resident training files within various online repositories in accordance with the rules and standards established by the Accreditation Council for Graduate Medical Education (ACGME), the American Board of Family Medicine (ABFM), Texas Medical Board (TMB), and other oversight bodies.

• Oversees a coordinated system of faculty and resident scheduling to ensure achievement of educational objectives which complement the effective operation of a clinical enterprise while ensuring compliance with all applicable accreditation standards.

• Implements a system of effective and efficient resident recruitment, interviewing, and onboarding.

• May supervise office and administrative support staff in support of the program's educational mission.

Learning Management System administration

• Serve as the program's primary administrator of the New Innovations residency management software suite.

• Coordinate the use of residency management tools within the software system and develop and deliver training to faculty and resident users.

• Utilize the learning management system to coordinate and oversee program management activities including scheduling, duty hours compliance, and resident/fellow evaluation completion.

• Utilizes the New Innovations suite as the department's primary repository for trainee files.

Business processes, administrative management, and regulatory affairs

• Assists the School of Medicine and Shannon Medical Center in managing finances of the residency program, as necessary, in conjunction with the School's Business and GME Offices.

• Assist GME leadership at both Texas A&M and Shannon Medical Center with administrative responsibilities related to maintenance of all Affiliation Agreements between participating sites and the sponsoring institution, Program Letters of Agreement between programs and rotation sites, and other agreements as necessary.

• Oversees processes relating to resident and faculty licensure, certifications, and other regulatory affairs as required by Texas A&M Health and Shannon Medical Center.

• Coordinates, develops, evaluates, and ensures adherence to office procedures to eliminate duplication of effort and streamline flow of operations.

• Ensures compliance with Texas A&M University and Shannon Medical Center administrative policies and procedures.

Accreditation Coordination

• Creates a system of continuous accreditation readiness which supports the efforts of the department, program director, and GME Office to comply with the requirements and mandates set forth by the Accreditation Council of Graduate Medical Education (ACGME) and Liaison Committee for Medical Education (LCME).

• Develops and implements processes which facilitate an effective Program Evaluation Committee (PEC) and Clinical Competency Committee (CCC).

Marketing and communication

• Manages program website and both internal and external communications.

• Maintains effective communication with community partners, affiliate health systems, and alumni.

• Coordinates faculty and resident recruitment efforts to include participation in on- and off-site recruitment events, development of marketing materials, and overall departmental promotion.

Special events coordination

• Executes and coordinates logistics for special events and projects including scheduling meetings, booking locations, assisting with transportation and lodging reservations, overseeing and managing event budgets, catering, and compiling meeting materials.

• Such events include but are not limited to graduation ceremonies, white coat events, and on-site recruitment activities.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

• 12-15 days of annual paid holidays

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

• Automatic enrollment in the Teacher Retirement System of Texas

• Health and Wellness: Free exercise programs and release time

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee

• Living Well, a program at Texas A&M that has been built by employees, for employees

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.