Professional Services Engineer L3
newchartertech · Apex CA - Redding ·
- Seniority
- Senior
- Category
- Solutions engineering
- Experience
- 5+ years
We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.
Role Overview
The Professional Services Engineer is responsible for executing and delivering complex IT modernization projects based on solution designs developed by the Systems Architect. This role serves as the primary technical implementation lead, ensuring projects are deployed accurately, securely, and in alignment with architectural standards.
Apex primarily utilizes Dell, SonicWall, Ubiquiti and Cisco hardware across client infrastructure environments. Candidates must demonstrate proven proficiency and hands-on experience implementing, configuring, and supporting solutions built on these platforms.
This is a senior, client-facing role requiring deep hands-on technical expertise, strong communication skills, and the ability to independently execute complex infrastructure projects in a fast-paced professional services environment.
Primary Responsibilities
The Professional Services Engineer is responsible for the following activities in support of successful project delivery and client engagement:
Experience & Technical Qualifications
The Professional Services Engineer must demonstrate senior-level, hands-on experience delivering complex enterprise IT projects in a professional services or MSP environment. This role requires independent execution capability across infrastructure, networking, cloud, modern workplace, and security platforms.
Professional Background
Infrastructure & Virtualization
Demonstrated experience implementing and migrating:
Cloud, Identity & Modern Workplace Modernization
Experience executing cloud adoption, identity transformation, and endpoint modernization initiatives:
Modern Workplace & Endpoint Deployment
Identity & Access Security Implementation
Network Infrastructure Implementation
Demonstrated experience leading deployment and modernization of enterprise network environments:
Wireless & Connectivity
Security Implementation & Resiliency
Implementation-focused security experience within infrastructure projects:
Certifications (Preferred)
Physical & Work Environment Requirements
Who We are:
At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.
At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)
Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.
Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!
We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.
New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.