Professional Services Engineer
BigID · Remote- USA East Coast ·
- Work mode
- Remote
- Category
- Solutions engineering
- Experience
- 3+ years
- Visa sponsorship
- Yes
- Company size
- 501-1000
- Salary
- USD 105,000 – 135,000 / year
BigID · Remote- USA East Coast ·
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A Professional Services Engineer at BigID implements and deploys data security/compliance solutions for customers, troubleshoots deployments, and partners with internal teams to ensure smooth integration using cloud platforms, Kubernetes, and databases.
Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
About the Role:
BigID's Services team is central to how our customers succeed — we own the setup, integration, and deployment of BigID's discovery tools for customers and implementation partners. As a Services Delivery Engineer, you'll be the technical backbone of that experience: translating customer requirements into working solutions, troubleshooting deployment issues at their root cause, and partnering with Engineering and Product to make every future rollout smoother than the last.
Who we seek:
BigID is growing quickly, and we are expanding our Services team and seeking a Professional Services Engineer in the EST time zone. The services team plays an important role in the successful setup, integration, and deployment of BigID's discovery tools for our customers and implementation partners. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.
What you’ll do:
What you’ll bring:
Nice to have:
Our Values:
We look for people who embody our values - Care, Do, Try & Shine.
BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs.
The annual base salary range is $90,000 - $110,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. This position is not eligible for employment visa sponsorship, now or in the future. All candidates must be legally authorized to work in the United States.
BigBenefits:
💻 Work from home with a global remote-first community
Global Culture Corner
Flexible PTO and Quarterly Volunteer Days
💸 Equity Participation
100% employer-covered medical, dental, and vision options available to you
🐶 Additional insurance benefits like pet insurance and legal assistance
📚 Learning & Development Opportunities
Fidelity Employer Sponsored 401K
Paid Parental Leave
#LI-Remote
#LI-YD1
We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
Job Candidate Privacy Notice
Must be able to exercise independent judgment with little or no oversight.
BigID is an E-Verify Participant.
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