All jobs Remote Browse Skills

Search jobs collected from company career pages and public sources, in one place.

Built by Darshit Gajjar. Follow me:

Explore

All jobs Browse all categories Remote jobs Junior roles Senior roles

Popular

AI engineering Frontend Backend Data science

Legal

Disclaimer & Terms Job safety tips Report a job

Jobyssey is a job search engine. We are not the employer or a recruiter and do not verify listings. Jobs link to third-party sites and you apply there at your own risk. Never pay to apply for a job. Company names and trademarks belong to their owners. See the full disclaimer.

© 2026 Jobyssey

Home Jobs Remote Explore

Production Support Lead - Java at nucleusteq – Indore/Gurugram/Bangalore | Jobyssey

Home
Jobs
Support jobs
Production Support Lead - Java

Production Support Lead - Java

nucleusteq · Indore/Gurugram/Bangalore, India · 1 month ago

Apply on company site

Before you apply

Jobyssey is a search engine. We don't post, own or verify this job and are not the employer or a recruiter. You'll apply directly on nucleusteq.breezy.hr, under that site's terms.

Never pay to apply, for training or equipment, and never share bank details, ID documents or passwords before you've confirmed the employer is real.

Job safety tips Report this job Disclaimer

Seniority: Lead
Category: Support
Experience: 2+ years

api automation bash cli datadog dynatrace elk grafana itil j2ee java linux microservices

Explore more jobs

Support jobs Remote Support jobs Jobs in India Support jobs in India Lead jobs

root-cause-analysis

Experience: 5 – 8 Years

Location: Indore

Role Overview:

Seeking a Production Support Lead with 5–8 years of experience to maintain mission-critical Java applications and guide day-to-day support operations. You will lead incident response, drive root-cause analysis, and provide technical leadership to a team of support engineers using ITSM practices.

Key Responsibilities:

Team Leadership: Mentor junior/mid-level engineers, assign shift tasks, oversee handover processes, and ensure SLA compliance.

Incident Management: Drive L2/L3 incident resolution using ServiceNow; manage ticket lifecycles, SLAs, and participate in an on-call rotation.

Troubleshooting: Deep-dive into application logs, stack traces, thread dumps, and heap dumps to resolve critical production issues.

Monitoring & RCA: Track system health and complete thorough Root Cause Analyses (RCAs) to prevent recurring outages.

Release & Automation: Support deployments, handle change requests in ServiceNow, and write shell/Python scripts to automate operational tasks.

Requirements:

Team & Process Management: 1–2+ years leading a support Pod/team with practical expertise in ITIL framework processes (Incident, Problem, Change Management).

ITSM Tooling: Hands-on experience with ServiceNow for ticket logging, SLA tracking, task routing, and change request approvals.

Java Stack: 5+ years supporting Java/J2EE, Spring Boot, Microservices, and REST APIs.

Log & System Diagnostics: Deep experience with Splunk/ELK, Java thread/heap dump analysis, and Unix/Linux CLI.

Databases & APM: Strong SQL skills (Oracle, PostgreSQL, MySQL) alongside experience using APM tools like Dynatrace, AppDynamics, Datadog, or Grafana.

Why Join Us?

Work in an innovative environment with the business that is shaping the future of data migration.
Be part of a dynamic, high-growth environment at NucleusTeq.
Competitive salary and comprehensive benefits package.