Job Title: Production Support Analyst (Unix/Linux, SQL, Control-M, ITRS Geneos, Capital Markets)
Technical Skills
• Strong hands-on experience with Unix/Linux environments
• Experience with ITRS Geneos Monitoring (or equivalent enterprise monitoring tools)
• Hands-on experience with Control-M job scheduling and batch monitoring
• Strong knowledge of SQL, including querying, troubleshooting, and data analysis
• Experience in incident management, problem management, and production support activities
Domain Expertise
• Experience in Capital Markets domain
• Prior exposure to supporting applications used by Trading Desks, Front Office, Middle Office, or Quantitative teams
• Understanding of trade lifecycle, market data, and financial products is highly preferred
Communication Skills
• Excellent verbal and written communication skills
• Ability to communicate effectively with business users, traders, quants, and technical teams
• Strong stakeholder management and problem-solving abilities
Nice-to-Have Skills
• Experience with Microsoft Copilot and AI-powered productivity solutions
• Knowledge of DevOps practices and CI/CD pipelines
• Exposure to Kubernetes and containerized environments
• Experience with Grafana monitoring and observability tools
• Working knowledge of Cloud technologies (Azure, AWS, or GCP)
• Familiarity with scripting languages such as Shell Script or Python