Production Support Analyst Senior - AWS Windows
Fidelity National Information Services · PHL MANI 2305 ·
- Seniority
- Senior
- Employment
- Full time
- Category
- Support
Fidelity National Information Services · PHL MANI 2305 ·
Every transaction tells a story. Every innovation creates new possibilities. At FIS, we build the technology that helps businesses and communities thrive. Join us and be part of a team that embraces curiosity, values diverse perspectives and turns ideas into action.
Role location: Hybrid (three days in-office, two days virtual)
Shift: Sydney Australia Business Hours - 6:00AM to 3:00PM PHT with on call responsibilities
About the role
As a Senior Production Support Analyst, you will support business-critical software used by financial institutions and help maintain stable, reliable production environments. You will investigate complex incidents, coordinate solutions across technical teams and lead improvements to cloud-hosted services. You will also support application releases and the transition of selected services to Amazon Web Services.
Your key responsibilities
What you bring
Required qualifications
Preferred qualifications
The impact you'll make
As a Senior Production Support Analyst, you will join a team that keeps important financial software available, secure and dependable. Your work will help reduce service disruption, improve operational stability and support the continued adoption of cloud technology. You will collaborate with colleagues across support, client service and delivery teams to create a consistent experience for the organizations that rely on these applications.
What we offer you
At FIS, you can learn, grow and make an impact in your career.
Ready to build what's next? At FIS, you'll have the opportunity to grow your career, contribute your ideas, and help create technology that powers the global economy.
Our benefits include:
#LI-CV1
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass