Production Designer

Job Title: Production Designer

Reports To: Senior Designer

About Cross Street:

Cross Street is a Chicago-based real estate services firm built on a strong foundation of property operations and client service. We bring together institutional-level experience with an entrepreneurial mindset to support owners and investors across residential portfolios. From property management to brokerage and advisory, our team takes a hands-on, accountable approach focused on long-term value for both our clients and the residents who call these communities home.

Job Overview:

The Production Designer reports to the Senior Designer and is responsible for owning the day-to-day execution that keeps Cross Street's brand running across every market: individual property website builds, milestone and a-la-carte email campaigns, rinse-and-repeat print collateral and signage, and ongoing support for the Cross Street corporate website and new-business materials. It's a strong fit for a designer who's meticulous about execution, comfortable working inside an established brand system across a range of tools, and energized by high-volume, deadline-driven production work.

Primary Responsibilities:

Property Websites & Digital Set-Up:

• Build and launch individual property websites in Wix, including domain set-up and Google Tag Manager (GTM) implementation.
• Set up and maintain scheduling tools (Zoho Bookings) and contact forms (Zoho Forms) for each property site.
• Manage the full slate of tasks tied to a property website launch: scheduler, forms, domain, GTM, and design from kickoff through go-live.
• Handle ongoing updates and maintenance for live property websites as needs change.

Email Marketing:

• Design and build milestone email campaigns (e.g., pre-leasing, move-in, renewal), working ahead of schedule where possible.
  • Set up associated forms for specific campaigns, including lead-scoring and broker-specific scheduler forms.
• Create a-la-carte emails generated from inbound form submissions and other one-off requests.

Flyers & Print Collateral:

• Produce rinse-and-repeat print collateral: proofs, banners, listing flyers, and business cards.
• Create floorplan printouts, Residential Experiences printable templates, and resident handbooks/move-in guides.
• Own property and leasing signage production.

Cross Street Corporate:

• Maintain the Cross Street brand style guide and the live website Figma file.
• Design new website pages in Figma, then build and launch them in Elementor.
• Maintain and update the RFP template.
• Support new-business RFP decks: editing content and producing supporting assets

Production & Quality Control:

• Prepare and proof press-ready files (bleed, crop marks, color mode, resolution) and coordinate directly with printers and sign vendors on quotes, timelines, and quality.
• Maintain and expand a library of templates and reusable assets so recurring materials and campaigns can be turned around quickly and consistently.
• Apply and enforce brand guidelines across all deliverables, flagging inconsistencies before materials go out.
• Manage a production queue across concurrent requests from leasing, sales, developer-services, and broker teams, prioritizing by deadline.
• Proof all outgoing materials for accuracy, pricing, unit specs, addresses, contact information, before publishing or printing.
• Partner with the Senior Designer on quality control and creative direction, escalating anything that falls outside established brand standards.

Qualifications:

· 2–4 years of experience in graphic design or production design, ideally in-house at a real estate, property marketing, or agency environment.

· Strong working knowledge of Adobe Creative Suite (InDesign, Illustrator, Photoshop), Canva and Figma.

· Experience building and maintaining websites in Wix and/or WordPress/Elementor, including basic domain set-up and Google Tag Manager implementation.

· Experience with email platforms and campaign build-out (Mailchimp, Klaviyo, or similar).

· Solid grasp of print production fundamentals: bleed, CMYK vs. RGB, file prep for offset and digital printing, paper and material specs.

· Excellent organization and time management; able to juggle multiple concurrent projects and deadlines without dropping quality.

· High attention to detail; this role is measured on accuracy and consistency, not on originating new creative concepts.

· Comfortable executing within an established brand system and taking direction from a Senior Designer.

Nice to Have:

· Familiarity with Zoho Bookings, Zoho Forms, or similar scheduling and form tools.

· Experience in real estate, property management, or multifamily marketing.

· Basic HTML/CSS knowledge for email and web troubleshooting.

· Light photo retouching or photography skills.

Availability and Work Hours:

· Must be available to handle requests as needed outside of normal business hours

· Ability to access emails and call on weekends and be available to resolve issues as needed

· You are required to work Monday through Friday from 9am to 5pm cst

What We Offer

• Compensation range: $60k-$75k + bonus capability
• Comprehensive benefits package including Medical (BCBS), Dental and Vision Insurance
• Eligibility for participation in a 401(k) plan
• Paid time off including vacation and sick days
• 15 Company paid Holidays and your Birthday off
• A collaborative and entrepreneurial culture committed to innovation and career growth.