Product & Solutions Manager, Identity Initiatives

About Prove

As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.

Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!

Product & Solutions Manager, Identity Initiatives

Reports To: Frances Zelazny

FLSA Status: Exempt

Location: USA East Coast

As the Product & Solutions Manager, Identity Innovations you will be responsible for creating a new set of capabilities in Prove’s platform, from 0 to 1. This role will initiate all product planning activities, including developing product roadmap for our new market innovations, which include privacy-preserving biometrics, as well as authoring product specifications and attending scrum meetings with your engineering partners, basically being the expert in Prove’s how these innovations fit into the tech stack across the organization. You will also serve as a technical solutions partner, supporting sales and client teams with demos, POCs, and deep technical discovery to bring biometric and emerging identity capabilities to market.

This individual works with cross functional teams including Finance, Technology, Data Engineering, Support, Compliance, Info Sec, Implementations, Operations and other Product Managers to ensure that Prove consistently delivers excellence to the identity market.

Prove’s capabilities help users identify themselves to our customers with a high level of confidence while minimizing user experience friction. Biometrics supplement Prove’s overall goal of increasing trust across the internet, and our vision is to do so in a way that preserves user privacy.

Key Responsibilities

• Manage & prioritize roadmap, partnering with leadership, technology, solutions, marketing, & sales/customer success
• Manage enhancements & partner with engineering to review backlog, story requirements, and ensure accurate and timely delivery
• Partner with Sales and Solutions Engineering on technical discovery, POCs, and customer demos for biometric capabilities
• Act as internal and external SME on Prove's biometric and identity innovation stack
• Support RFP/RFI responses and technical sales conversations
• Identify and maintain full list of product configurations, including third party components and implementation details as well as publishing internal documentation
• Validating and reporting on the status and health of each capability
• Partner with Risk, Legal, Compliance, Information Security to ensure platform capabilities meet all necessary risk & regulatory requirements
• Partner with Technical writers as appropriate to ensure customer-facing documentation is up-to-date and clear
• Partner with Client Success to resolve client issues surrounding implementation, billing and, reporting
• Communicate effectively with internal stakeholders and set realistic expectations
• Performing other duties as assigned

Qualifications and Experience

• 5+ years experience in a customer-facing product management, solution engineering, sales engineering, technical consulting , or equivalent experience with creating and deploying biometric, identity, risk and/or compliance offerings capabilities
• Demonstrated track record crafting technical product positioning, messaging, and content, with the ability to synthesize and present complex concepts to non-technical audiences
• Strong technical background, either from academic, engineering, or hands-on product development experience
• Strong consensus and relationship-building skills, with experience marshaling resources across different functions of an organization
• Experience with privacy-preserving cryptographic techniques a plus
• Experience with identity management platforms (Okta, Entra, etc.) a plus
• Excellent time management skills, ability to multitask, prioritize, and detail-oriented
• Exceptional verbal, written and presentation skills
• Experience in a high growth startup/pre-IPO technology companies with quickly expanding teams and aggressive revenue growth plans
• Promoting, maintaining and enhancing our cultural values of humility, passion, inclusion, and leadership

The anticipated salary pay range for Metro 2 areas for this role is $165,000-$185,000 plus sales incentive plan.

The anticipated salary pay range for Metro 3 areas for this role is $150,000-$170,000 plus sales incentive plan. Offered salary will be determined by the applicant's experience, knowledge, skills, geo-location and abilities as well as internal equity and alignment with market data.

Prove follows a market driven compensation philosophy based on geographic location and respective market rates. Job offers will be aligned to location. Please speak with your recruiter if you have questions. Prove defines:

• Metro 2 - NYC metro area, Seattle metro area, Los Angeles metro area, and the Miami metro area.
• Metro 3 - all other cities across the domestic United States, with the exception of the San Francisco Bay Area.

Benefits & Perks for FTE Provers:

• Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
• Modern Health for financial, mental, and physical wellness
• 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
• Unlimited Vacation and Flexible hours
• Comprehensive medical benefits for you and your family ❤️
• Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
• Bottomless snacks & beverages for certain office locations
• Daily GrubHub stipend for lunch if coming into the office (US Offices)
• A great place to work and connect with other talented Provers like yourself!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Equal Opportunity Employment:

Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics

Privacy & Data Protection:

When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.