Product Quality Assurance Manager (QAM)

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

OUR BENEFITS

• Competitive remuneration + Super + Bonus + Free Medical Insurance

• Annualised Performance Review Process

• ThalesFlex – Hybrid work environment

• Fitness Passport Discount – Access to a network of Gyms across AUS

• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)

• Modernised Paid Parental Leave

• Veterans Leave

• Novated Lease options

• Family support through our partnership with Parents at Work

• Personal & professional training development opportunities

• Sonder – Wellbeing & Support Partner

OUR TEAM

As part of our VTS business, our PRV team is primarily focused on the design, manufacture, delivery and support of protected mobility vehicles on a global scale. We are very proud of everything we do in support of both the Bushmaster and Hawkei platforms as we all work together towards our purpose. Most importantly – be a part of a positive team culture that is focused on our people.

YOUR ROLE:

Come join our growing quality team as a Product Quality Assurance Manager (QAM). In this role, you will be responsible for a driving a focussed Product Development Assurance program (‘left shift’) ensuing rigorous DDQS process application and industrial practices to fundamentally improve project delivery efficiency and underpin customer trust. You will also ensure that quality is owned by everyone not only the quality function, ensuring that the commitments we make to our customers are met in deed, as well as intent, while balancing the cost and schedule constraints. Be a trusted advisor to Domain stakeholders by providing independent Quality Assurance, an accurate view of performance, championing customer satisfaction and reducing quality risks across the role scope.

Working at our Melbourne CBD office, on Wurundjeri Land, some of your key responsibilities include:

• Proactively promote Quality principles and influence stakeholders to engage and adopt by translating into compelling actionable steps,

• Proactively shape and drive solutions, removing blocks rather than waiting for direction or escalation

• Anticipate risks, dependencies and impacts early, navigating complexity rather than reacting late

• Build trust and collaboration through clear communication and ensuring the right people are involved at the right time

• Challenge assumptions and existing approaches constructively when they are critical to success.

• Maintain momentum and act with agility by making practical decisions and progressing work outcomes with the available information.

YOUR EXPERIENCE:

• Tertiary qualifications in an engineering or related technical discipline.

• Proven experience in Quality Management roles, preferably in a systems engineering/industrial organisation.

• A good understanding of process improvement principles and methodologies – ideally including Lean and Business Excellence - Lean Six Sigma Green Belt qualifications is desirable.

• Detailed knowledge of the requirements of ISO 9001 with demonstrated ability to translate into language that resonates with stakeholders, so they respond.

• Proven experience of engaging and influencing stakeholders – Ability to shape mindsets & culture.

WE ENCOURAGE YOU TO APPLY:

After you have applied, you will receive an email acknowledging your application. We’ll then provide a personalised experience for suitable applicants as we progress the selection and assessment process. Prior to being offered employment, you will need to complete pre-employment police and depending on the role type, medical checks as well.

As a Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance. To learn more about clearances please visit

#LI-NK1

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.