Product Proposition Manager (Business Banking Product) | S3 | Customer Product Proposition and Experience | Multiple locations | Internal Mobility

Product Proposition Manager (Business Banking Product) | S3 | Customer Product Proposition and Experience | Multiple locations | Internal MobilityCountry: United Kingdom

IT STARTS HERE

Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.

THE DIFFERENCE YOU MAKE

Business Banking is looking for a Product Proposition Manager based out of Milton Keynes, we will also consider relocating the role to Bradford, Glasgow or London.

This role is on a fixed term contract for 12 months.

We’re seeking a Product Proposition Manager to join our close-knit team responsible for Business Banking propositions.

This is an exciting opportunity to work in a fast-paced, dynamic environment where you’ll help shape and deliver some of the Bank’s most strategic priorities, support the growth of the Franchise and help retain and manage our SME customers. There has never been a better time to join and make a meaningful impact.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Managing TSB migration activity within the Business Banking portfolio.
• Driving acquisition and growth initiatives to strengthen our market position.
• Delivering customer management strategies to enhance engagement and retention, as well as risk management.
• Balancing commercial delivery with effective project management execution.
• Ensuring all initiatives deliver good customer outcomes while supporting sustainable performance for the Bank.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience:

• A commercially minded product professional with experience in retail banking or financial services (Preferred)
• Product management background with experience of working on complex initiatives, attention to detail and working independently (Required)
• Ability to work in a fast-moving environment and manage multiple priorities, as well as excellent communication and ability to influence stakeholders at all levels (Required)
• A customer-centric mindset with a focus on delivering fair and positive outcomes, along with regulatory compliance (Required)
• Collaborative team player with solid stakeholder management and analytical skills (Required)

Education:

• A degree-level qualification or beyond (Preferred)
• Financial services experience (Required)
• Santander UK experience (Preferred)
• Experience of product management (Required)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range:
£52,459.00 - £78,689.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

• Competitive rewards that reflect the real impact you make and the value you bring.
• Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
• Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
• Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).

When applying, please consider the travel distance, time and cost to your chosen office location.

We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. (Only applicable for roles that are eligible for sponsorship)

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

For further Guidance please visit Internal Mobility - Candidate Guidance.

If you want to know more about the opportunity:

Please contact Dan Schroder - [email protected]

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