Product Owner

Description

Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more. Our goal is to turn car buying into an experience of delight, comfort and peace of mind.

We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.

All Syarah employees are expected to work in accordance with Syarah core values: tolerance, transparency, respect, integrity and positivity.

About the role:

The Product Owner – Shopping Experience will own the end-to-end shopping journey across web and app, focusing on discovery, conversion, and operational execution. This role works closely with operations, marketing, CX, engineering, design, Data/BI, and commercial stakeholders to deliver measurable improvements.

Responsibilities

• Own the shopping experience roadmap and backlog (discovery & conversion).
• Translate business needs into clear user stories, requirements, and acceptance criteria.
• Run Scrum ceremonies: daily standups, sprint planning, backlog grooming, retros, and release coordination.
• Drive experimentation: define hypotheses, run A/B tests, measure impact, and scale winners.
• Monitor performance KPIs and funnels (e.g., CTR, lead submit, booking/downpayment, conversion, drop-offs).
• Partner with operations and CX to ensure smooth execution and reduce friction across processes.
• Align stakeholders and keep communication clear: scope, timelines, dependencies, and trade-offs.
• Ensure quality delivery with QA/UAT support and post-release monitoring.

Requirements

• 1-3 years in product (PO/PM) with strong execution focus (preferably e-commerce / marketplaces).
• Strong analytics mindset: ability to analyze funnels, cohorts, and experiment results.
• Hands-on with product tools (examples): Mixpanel/GA, Jira/Confluence.
• Proven stakeholder management across multiple functions.
• Strong understanding of Scrum/Agile and day-to-day product delivery.
• Familiarity working closely with operations teams and operational workflows.
• Good understanding of the Saudi market and user expectations.
• Fluent in English (Arabic is a plus).