Product Owner

Salary: Level 8, $163,427 – $176,990 pa plus super

About Us

The Insurance Commission of Western Australia is a state-owned Government Trading Enterprise that provides motor injury insurance to 2.7 million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government. The Insurance Commission is a major self-funded statutory authority at the heart of the Western Australian community.

The Opportunity

We are excited to offer three permanent Product Owner opportunities within our IT Business Partnering function.

These roles play a critical part in shaping the future of digital products and services across the Insurance Commission. Working closely with business stakeholders, customers and delivery teams, you will be accountable for maximising product value, defining product direction and ensuring investment decisions deliver meaningful customer and business outcomes.

You will act as the key link between business stakeholders and technology teams, developing a deep understanding of business priorities, customer needs and organisational objectives. You will translate these insights into product vision, strategy and roadmaps that drive measurable value and support strategic outcomes.

As a trusted business partner, you will work closely with stakeholders to identify opportunities, influence priorities, facilitate informed decision-making and ensure products and services continue to meet evolving customer and business needs. You will be responsible for balancing customer expectations, organisational priorities and delivery considerations while maintaining a strong focus on value realisation.

This is an opportunity to help mature product management practices within the organisation, strengthen customer-centric decision making and play a key role in shaping products and services that deliver lasting value for the Insurance Commission and the Western Australian community.

For further information about the role, you can view the attached Job Description Form (JDF) or contact Rob Marchesi on (08) 9264 3315.

About You

You are an experienced product, digital, service delivery, technology or business professional with a strong track record of partnering with stakeholders to identify opportunities, influence outcomes and deliver value through products, services or customer-focused initiatives.

You have successfully worked in environments where customer needs, organisational priorities and delivery considerations must be balanced to achieve meaningful business outcomes. You are comfortable engaging with stakeholders at all levels, making informed prioritisation decisions and using customer insights, data and evidence to guide decisions.

You will bring demonstrated experience in:

• Product management, product ownership, service management or digital delivery within a medium to large organisation.

• Developing product vision, strategy, roadmaps and prioritised backlogs that align with customer and organisational needs.

• Building trusted relationships with stakeholders and acting as a strategic partner to understand priorities and shape outcomes.

• Using customer insights, analytics and performance information to inform investment decisions and improve outcomes.

• Driving continuous improvement and identifying opportunities to enhance customer experience, adoption and value realisation.

As part of our Team, you will enjoy

• Flexible working arrangements, including the opportunity to work from home.

• Additional three public service holidays each year plus long service leave after seven years of service.

• Ongoing career development, professional learning opportunities, and support to grow your skills and capabilities.

• Salary packaging options, including novated leasing for a new vehicle.

• Modern workplace including a parents and multi-faith room, conveniently located close to major public transport hubs.

• Complimentary access to onsite wellness facilities, including a gym, sauna and swimming pool.

• Bright and welcoming social spaces with complimentary coffee machines, stunning city and river views, and easy access to a range of dining and lifestyle amenities.

• State-of-the-art end-of-trip facilities to support active and sustainable commuting.

Our commitment to a Diverse and Inclusive Workplace

We are committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

How to Apply

Apply online by clicking the 'Apply for Job' button and provide the following documents in Word or PDF format:

1. A detailed CV that clearly outlines the skills and experiences you have gained in relation to the job description; and

2. A two (2) page summary outlining the key responsibilities and achievements you have had during your career in the context of the JDF.

3. Please, nominate two (2) referees who can provide feedback on your capacity to meet the Work-Related Requirements. At least one of the referees should be your most recent, immediate supervisor.

Applications for this opportunity close at 12:00pm (AWST), Tuesday, 13 October 2026. Please ensure your application is submitted on time, as late applications will not be accepted.

ICWA may conduct further search activities or extend the closing date, if required to supplement the field of applicants.

Appointment Information

In addition to the immediately available position, appointments may be made from this process within a twelve-month period to similar positions that may be permanent or contract, including fixed term appointments with the possibility of extension or subsequent permanency.

Please note that we may elect to engage an external recruitment firm to source additional candidates at any stage of this recruitment and selection process. Any offer of employment is conditional upon the satisfactory completion of pre-employment screening. This includes an Australian Criminal History Check, Entitlement to Work in Australia Check and Verification of Qualification/s (if applicable). Additional role specific checks may also be required (i.e. Working with Children check).

If you require any reasonable adjustments to support your participation in the recruitment process or have questions about the process, please contact our Recruitment Team at [email protected] or (08) 9264 3813.

Privacy

The Insurance Commission of Western Australia collects your personal information as part of its recruitment, placement and onboarding processes. This may include information you provide in your application, resume or during assessments, including referee and criminal history checks. For further details on how we handle your personal information, please read our Privacy Policy.