Product Owner – Endpoint Browser/OS

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product managers or specialists to ensure they are aligning on priorities and creating the vision and roadmap for the product to align with strategic direction for the business or technology domain. Job expectations include ensuring delivery of products that meet the expectations of our clients, including features, security, availability, resiliency, timelines and costs.

The Product Manager / Product Owner for Workstation Enterprise web browsers and operating systems is responsible for product planning and execution throughout the full product lifecycle. This includes gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, cybersecurity, supply chain, marketing, operations, and support teams to ensure financial, risk, and customer satisfaction goals are achieved.

This role ensures that the web browser and operating system products—including policy-controlled enterprise browsing, data protection, and risk mitigation capabilities—supports the company’s overall strategy, regulatory obligations, and Zero Trust security objectives, while enabling a productive and intuitive user experience for employees, contractors, and third parties.

Key Responsibilities:

• Generates the vision and roadmap for the product to align with strategic direction for the business or technology domain
• Communicates the product vision and roadmap to stakeholders and the team
• Collaborates with stakeholders to understand their needs and problems

Product Strategy & Lifecycle Management

• Own product planning and execution across the entire lifecycle, from concept and intake through delivery, adoption, optimization, and retirement.
• Define and communicate a clear product vision and roadmap for the secure enterprise browser aligned with business, security, and regulatory priorities.
• Gather, analyze, and prioritize customer and stakeholder requirements, balancing usability, cost, risk reduction, and compliance.
• Ensure product decisions and communications clearly support the company’s overall technology and business strategy.

Backlog Ownership & Agile Delivery

• Maintain and prioritize the product backlog, translating strategy into epics, features, and user stories with measurable outcomes.
• Partner with engineering teams to support sprint planning, PI planning, backlog refinement, and release execution.
• Ensure acceptance criteria, success metrics, and dependencies are clearly defined and aligned across teams.

Security, Risk & Compliance Alignment

• Collaborate with Cybersecurity, Risk, Compliance, Legal, and Audit teams to ensure browser controls meet regulatory and data protection requirements.
• Drive browser capabilities such as data loss prevention (DLP), copy/paste and download controls, watermarking, session isolation, audit logging, and conditional access.
• Ensure policy decisions, exceptions, and changes follow appropriate governance and risk-based decision-making processes.

Required Qualifications:

• 3 - 5 years of experience in Product Management
• Demonstrated success defining and launching products
• Excellent written and verbal communication skills
• Technical background
• Excellent teamwork skills
• Proven ability to matrix manage cross-functional teams

Desired Qualifications:

• Bachelor's degree (MBA preferred)
• Product Management Certification
• Understanding of compatible thin client operating systems (Linux & Microsoft)
• Understanding of integration of collaboration and security tooling
• Working knowledge of compatible hardware models\types\vendors for thin client technologies

Responsibilities:

• Prioritizes and creates work for a team, learning to collaborate with cross-functional teams
• Creates, prioritizes and refines stories in the product backlog
• Reviews and accepts stories and makes decisions regarding scope and requirements
• Partners with the team to ensure that optimum value is obtained through technology and through subject-matter expertise of the business

Skills:

• Business Acumen
• Financial and contract management
• Agile Practices
• Analytical Thinking
• Collaboration
• Result Oriented
• Solution Delivery Process
• Risk Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - VA - Richmond - 8011 VILLA PARK DR - VILLA PARK OPS CENTER BLDG B (VA2125)

Pay and benefits information

Pay range

$89,200.00 - $154,600.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.