Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Product Management team to partner with the Business.
As a Vice President – Product Owner in the Digital & Platform Services team, you will play a key role in leveraging AI and intelligent automation to streamline the end-to-end booking lifecycle—reducing manual touchpoints, accelerating accuracy, and driving business performance. You will collaborate with business and technology leaders to identify AI-driven opportunities, design smart automation solutions, and deliver results that matter to our firm and clients. You will be part of a team that values innovation, transparency, and continuous improvement, harnessing AI as a core enabler to achieve more together
Job responsibilities
- Set product vision/strategy and shape the roadmap through discovery (interviews, process deep-dives, data/controls analysis).
- Own and refine the backlog (epics/features/stories) aligned to priorities and measurable outcomes.
- Track success metrics across cost, functionality, risk posture, and reliability to drive decisions.
- Drive simplification/modernization of commercial lending servicing with engineering partners.
- Deliver scalable capabilities across the lending lifecycle (credit, underwriting, closing, funding and servicing).
- Ensure requirements are clear, testable, and traceable—avoiding one-off solutions.
- Align business, ops, tech, and controls on scope, sequencing, and trade-offs.
- Manage dependencies, risks, and decisions; communicate changes clearly.
- Ensure operational readiness and adherence to risk/control and quality standards.
- Lead QA/UAT and support go-live, hypercare, and continuous improvement using feedback and outcomes.
- Identify productivity/efficiency/control improvements via redesign, digitization, and automation and use personas/UX inputs to keep decisions user-centric.
Required qualifications, capabilities and skills
- Bachelor's Degree with 12 years’ experience including minimum of 5 years of experience or equivalent expertise in product management or a relevant domain area, for commercial lending or experience in a Back office/Financial industry
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Candidates with knowledge of loan systems like Loan IQ, ACBS
- Knowledge of technology standards, industry trends, and emerging technologies, including artificial intelligence.
- Experience writing technical stories using industry-standard tools and notations (e.g., Jira/Confluence).
Preferred qualifications, capabilities and skills
- Demonstrated experience applying AI and automation to transform operational workflows
- Knowledge of lending products, credit documentation, and end-to-end loan lifecycle processes
- Solid understanding of project management and business analysis techniques
- Strong communication and stakeholder management skills—able to translate between business and technology audiences with clarity
- Commercial awareness with a genuine interest in business development and how technology drives value