Product Owner - Demand Planning

WHAT WE DO MATTERS:

TransImpact is an industry leader in the development and application of end-to-end technology-based solutions that optimize shipping operations, create dramatic supply chain efficiencies, and transform the business performance of customers. We are an exciting entrepreneurial-minded company that continues to grow nationwide. Our clients include many well-known names, and we excel in growing our client base through referrals from our satisfied customers. TransImpact has been honored to have achieved multiple awards and acknowledges our employees for them.

LOCATION AND WORK:

This role follows a hybrid work model for employees located within commuting distance of a TransImpact office (Independence, Ohio or Emerald Isle, North Carolina). Candidates outside of a commuting radius of an office may work remotely. All candidates must be able to work Eastern Time Zone hours.

OUR BENEFITS AND PERKS:

We are consistently reviewing our benefits and making improvements to stay competitive and provide our teams with the best options and the most positive culture. Below are the highlights:

• 3 weeks of PTO in your first year of employment and 4 weeks of PTO in your 2nd year.
• Half-day Fridays during the Summer months if your schedule allows.
• Hybrid work schedule - Mondays and Fridays you can work from home.
• Medical, dental, and vision coverages at very affordable premiums that include family coverage.
• 6% 401k match after your first year of employment.
• At our offices, we provide free snacks, drinks, fancy coffee, a putting green, and other amenities that add to our laid-back, casual atmosphere.
• Our headquarters is by the beach in Emerald Isle North Carolina, and we have adopted that laidback but serious about our work type of atmosphere at all of our locations. We work hard and play hard!

ABOUT THE POSITION AND OUR TEAM:

Our Product team is focused on turning supply chain clients into raving fans. We're hiring a Product Owner to focus on the demand forecasting and planning module of our supply chain planning software - developing and executing a roadmap that makes complex problems simple and delivers value fast.

You'll be the voice of the customer, ensuring the product solves real problems and drives business outcomes. If you've worked in demand forecasting or planning, think in systems, and regularly ask "there's got to be a better way to do this" - this role is for you.

The Product Owner reports to the Director of Product Management and works closely with development and UI/UX to build the right product, and craft the positioning to launch it, both internally and externally. You'll work day-to-day within a squad made up of engineers, QA, and UX - planning, building, and shipping together as one team.

RESPONSIBILITIES:

Product Strategy

• Surface the exceptions planners need to manage and build visibility that creates trust in the forecasting logic
• Translate demand planners' day-to-day work into clear requirements
• Own and refine the backlog priorities, balancing long-term vision with short-term iteration
• Distinguish must-haves from nice-to-haves
• Work with customers and internal stakeholders to understand issues and workflow nuances for demand planners
• Collaborate with UI/UX on intuitive, low-friction workflows
• Support go-to-market readiness - demo and position new functionality
• Monitor post-launch adoption and measure improvements in accuracy, time savings, or decision quality

AI-Enabled

• Actively use AI tools (Claude, Cursor, Copilot, etc.) to accelerate repetitive tasks without outsourcing your thinking and judgement
• Evaluate AI output critically - know when a decision needs a human vs. when it can be automated

Delivery

• Manage the backlog: high-level canvases plus detailed stories and requirements for active work
• Write concise user stories and acceptance criteria grounded in real use cases
• Follow agile ceremonies (planning, estimation, retro, standup)
• Partner with development and QA to prioritize, review, and accept work as a squad
• Validate assumptions and gather feedback from customers throughout the lifecycle, including on mockups and beta

QUALIFICATIONS AND SKILLS REQUIRED:

• BA/BS or equivalent experience
• Minimum 5+ years hands-on experience in demand forecasting, planning, and new product introduction/lifecycle
• Experience using commercial demand forecasting/planning software day-to-day (not just Excel)
• Strong technical aptitude - comfortable learning how systems work and exploring data to inform decisions
• Excellent communication skills; can explain complex ideas simply
• Curiosity, problem-solving instinct, and empathy for the end user
• Able to prioritize, multitask, and make clear decisions in a fast-moving environment

Nice to have:

• Understanding of how AI/ML-assisted model selection works; can evaluate forecast recommendations critically
• Familiarity with statistical vs. ML forecasting models and when each fits mid-market planning teams
• Product management, ownership, or BA experience