Lead Product Manager — Processing

Domain Strategy & Vision: Define and evolve the Processing product vision and roadmap; translate company goals, customer needs, market developments, and operational constraints into clear product priorities; maintain a 12–24 month planning horizon

Payments Product Development: Own payment-related products and capabilities end-to-end; understand payment flows, methods, routing, settlement, failures, reconciliation and operational implications; identify opportunities to improve conversion, reliability, cost and scalability

Cross-Domain Initiatives: Personally lead complex initiatives spanning multiple product domains and teams; identify dependencies, build execution plans, align stakeholders and drive initiatives through delivery rather than relying only on coordination structures

Discovery & Solution Design: Structure ambiguous problems, validate hypotheses using data, customer feedback and operational insights; define target solutions and business logic together with Engineering, Design, Operations and other stakeholders

Roadmap & Prioritization: Own and continuously prioritize the domain roadmap; balance customer value, revenue opportunities, operational efficiency, technical investments, compliance requirements and delivery capacity

Business & OperationsUnderstand how product decisions affect B2B operations; work closely with Operations, Finance, Compliance, Support and commercial teams; identify where operational processes should be automated, redesigned or eliminated through product changes

Metrics & Performance: Define domain-level success metrics; monitor payment performance and product outcomes; use data to identify bottlenecks, validate improvements and make prioritization decisions

Stakeholder Leadership: Communicate strategy, priorities, trade-offs and progress clearly to Product leadership, executives and cross-functional stakeholders; represent the domain in company-level discussions

Product Leadership: Raise the quality of product practices within the domain; support and mentor Product Managers; help teams move from feature delivery toward measurable product and business outcomes

What We’re Looking For

• 5+ years of hands-on Product Management experience, preferably in B2B, FinTech, payments or financial infrastructure

• Proven experience owning a complex product area or domain, rather than individual features only

• Practical experience with payments and a strong understanding of payment flows and their operational implications

• Good understanding of the payments landscape and payment methods, including how different payment rails and methods affect customer experience, economics and operations

• Strong practical understanding of B2B business operations — how products interact with Operations, Finance, Support, Compliance and commercial processes

• Proven ability to personally drive complex cross-team or cross-domain initiatives from problem definition through implementation

• Strong ability to structure ambiguous problems, decompose them into manageable initiatives and establish clear priorities

• Experience building and managing roadmaps with a 12–24 month planning horizon

• Strong analytical skills and ability to work with product and operational metrics

• Ability to communicate complex concepts in a simple, structured way for both technical teams and senior stakeholders

• Strong ownership mentality: comfortable making decisions, resolving dependencies and moving initiatives forward without requiring constant escalation

• Experience mentoring Product Managers or contributing to product practices beyond your immediate team

• Strong written and verbal English, B2–C1+

Strong Advantage

• Hands-on knowledge of fiat payment infrastructure, acquiring and card payment flows

• Experience with PSPs, payment gateways, acquiring, alternative payment methods or payment orchestration

• Understanding of authorization, capture, settlement, reconciliation, refunds, chargebacks and payment failure scenarios

• Experience with crypto payments, blockchain infrastructure, wallets, custody or digital assets

• Experience working in regulated financial environments

• Understanding of payment economics: fees, routing costs, conversion, margins and operational cost drivers

• Experience designing products that replace or significantly automate manual operational processes

Leadership Expectations

This role goes beyond managing a backlog or delivering features. We expect a Lead Product Manager to be able to operate at several levels simultaneously:

Strategy → Domain → Initiative → Execution

You should be comfortable defining where the domain needs to go, translating that direction into concrete initiatives, and stepping directly into execution when a complex problem requires hands-on leadership.

The role is designed for a mature product leader who can operate independently today and take on broader product leadership responsibility as the organization and domain evolve.