Product Owner, Billing & Finance Systems

JOB OVERVIEW

The Product Owner - Billing and Finance systems role will be partnering with cross-functional teams to support billing, pricing, vehicle lifecycle, and financial processes. This role is responsible for translating business needs into requirements, resolving complex billing and data issues, and driving system and process improvements that enhance accuracy, efficiency, and customer outcomes.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

• Act as Product Owner and Business Analyst within Agile teams, translating business needs into user stories, requirements, and solutions

• Partner with Finance, Billing, Operations, and Technology teams to support system enhancements and process improvements

• Analyze and resolve billing, invoicing, pricing, journal entry, and financial data issues

• Utilize SQL to investigate discrepancies, troubleshoot system issues, and perform controlled data updates

• Configure and maintain billing events, pricing formulas, funding indexes, account codes, interest rates, and product/service setups

• Support vehicle and asset lifecycle activities including activations, cancellations, refurbishments, trades, reassignments, and terminations

• Resolve issues related to data migrations, integrations, EDI transactions, batch processing, and system dependencies

• Support month-end activities, audits, invoice generation, and financial controls

• Identify root causes of recurring issues and recommend solutions that improve efficiency, data integrity, and billing accuracy

• Communicate effectively with stakeholders

LEADERSHIP RESPONSIBILITIES

• No direct management responsibilities

• Provides subject matter expertise and serves as a trusted partner to business and technology teams

COMPETENCIES - SKILLS

• Experience working in Agile/Scrum environments

• Experience with billing, financial, ERP, or pricing systems

• Strong Excel, SQL, analytical, problem-solving, and stakeholder management skills

EDUCATION AND EXPERIENCE

• Bachelor's degree in Finance, Accounting, Business

• 5+ years of experience as a Product Analyst, Product Owner, Business Analyst, or similar role supporting billing, finance, or enterprise systems

CORE VALUES

At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth.

• Integrity – Always act with integrity and honesty.

• One Team – Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.

• Innovation – Drive continuous improvement, spark creativity and embrace next generation thinking.

• Customer Success – Ensure that customer and driver success is at the heart of everything we do.

CULTURAL ATTRIBUTES

At Wheels, our culture guides us how we work every day, and we look for team members who show these behaviors:

• Discipline Drives Quality – Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems. To produce quality outcomes, we must be intentional and deliberate in everything we do, from big bets to daily execution.

• Intellectually Curious – Fuel Your Minds: Be bold, challenge assumptions, think differently, look outside the box. Strive to unlock your own thinking and create new possibilities.

• Commit and Deliver – Own It: Take responsibility for your work, from start to finish, and be accountable for the results. Think and act like an owner of the business.

• Relationships Matter – Share the Ride: Trust is central, both with key internal and external stakeholders. Relationships are not a side effect of work but a driver of success.

JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT

Work Environment: This position is primarily based in an office setting with a standard professional environment. This role follows a hybrid model, with certain days required in the office and others designated for remote work. There is an expectation to attend in-person meetings and collaborative sessions as needed.

Positions Type/Standard Schedule: Full Time, Monday thru Friday

Travel: No travel required for this role

Physical Demands: The role is primarily sedentary, involving prolonged periods of sitting and extensive use of a computer and other office equipment.

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.