Lattice Overview

There is energy here…energy you can feel crackling at any of our international locations. It’s an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world-class sales, marketing, and support teams, who are developing programmable logic solutions that are changing the industry. Our focus is on R&D, product innovation, and customer service, and to that focus, we bring total commitment and a keenly sharp competitive personality.

Energy feeds on energy. If you flourish in a fast paced, results-oriented environment, if you want to achieve individual success within a “team first” organization, and if you believe you can contribute and succeed in a demanding yet collegial atmosphere, then Lattice may well be just what you’re looking for.

Job Description:

Licensing Operations

• Administer software license generation, fulfillment, activation, renewal, and entitlement management processes.
• Troubleshoot licensing issues and coordinate resolution with internal teams and external vendors.
• Support customers, partners, distributors, and internal stakeholders on licensing-related inquiries.
• Monitor licensing operations to ensure timely and accurate delivery of entitlements and software licenses.
• Maintain licensing documentation, procedures, and operational guidelines.

FlexNet Operations (FNO) Administration

• Serve as the primary administrator for the Revenera FlexNet Operations platform.
• Configure and maintain products, packages, features, entitlements, trials, and user access controls.
• Support enhancements, upgrades, testing, and deployment activities within the FNO environment.
• Manage system integrations with enterprise applications, including CRM, ERP, e-commerce, and support systems.
• Monitor system performance, identify issues, and implement corrective actions to ensure operational stability.

Customer Experience & Process Improvement

• Drive initiatives to improve customer licensing workflows and self-service capabilities.
• Analyze customer feedback and operational metrics to identify friction points and opportunities for improvement.
• Develop and implement automation solutions that reduce manual effort and improve fulfillment efficiency.
• Enhance customer-facing processes related to license activation, entitlement retrieval, and software access.
• Partner with stakeholders to simplify and standardize licensing procedures.

Cross-Functional Collaboration

• Collaborate with Product Marketing, Sales, IT, Engineering, Finance, and Customer Support teams to streamline licensing operations.
• Participate in strategic projects related to licensing platform migrations, system integrations, and digital transformation initiatives.
• Gather business requirements and translate them into system and process improvements.
• Coordinate user acceptance testing (UAT), training, and change management activities for licensing-related projects.

Reporting & Analytics

• Generate and analyze licensing operational reports and KPIs.
• Monitor system adoption, fulfillment performance, support trends, and customer experience metrics.
• Provide recommendations to management based on data-driven insights.
• Support compliance, audit, and operational review activities.

Required Skills

• 0-1 Year experience in Electronics, Semiconductors, Marketing Operations, Business Analysis, Marketing Communications, or related field

• Education: BS in Electronics Engineering, Electrical Engineering, Computer Engineering, IT or related field or equivalent

• Has a good background of basic integrated circuit categories and functions (processors, analog, memory, etc.)

• Knowledge in scripting language such as Python.
• Knowledge in using AI tools such as Claude and CoPilot.

• Proficient with data analysis and presentation using Excel, Powerpoint and similar tools.

• Driven, with an entrepreneurial spirit and sense of urgency. Must be resourceful and proactive.

• Outstanding communication skills, both written and verbal.

#LI-DNP

Additional Information:

This position requires a successful background and reference checks and satisfactory proof of your right to work in:

Philippines

Lattice recognizes that employees are its greatest asset and the driving force behind success in a highly competitive, global industry. Lattice continually strives to provide a comprehensive compensation and benefits program to attract, retain, motivate, reward and celebrate the highest caliber employees in the industry.

Lattice is an international, service-driven developer of innovative low cost, low power programmable design solutions. Our global workforce, some 1,000 strong, shares a total commitment to customer success and an unbending will to win. For more information about how our FPGA, CPLD and programmable power management devices help our customers unlock their innovation, visit www.latticesemi.com. You can also follow us via Twitter, Facebook, or RSS. At Lattice, we value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace. Applications are welcome from all qualified candidates.