Product Manager

As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing. By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate. Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day. We are looking for Product Manager to join our Product Team.

Role Type: Full time

Number of Hours: 40

In this role, you will play a part in leading the delivery of our fitness product, creating exceptional experiences across Personal Training, Gym Floor and Group Exercise while driving member engagement and commercial performance. You will recruit, develop and inspire a high-performing fitness team, ensuring industry-leading standards, innovative programming and outstanding member outcomes that bring our wellness proposition to life.

The Role

• Owning all Product delivery in club through the PT, Gym Trainer and Group Exercise function.
• Acting as a ambassador of Virgin Active at all times and consistently role-model the highest standards of behaviour to other employees.
• Maintaining a positive, productive working relationship with other team members, being proactive, using your own initiative and taking ownership of situations.
• Recruiting and training the industry’s best Personal Trainers, Group Exercise Instructors, supporting them with their personal development and class assessments, as well as the development through our internal Academy.
• Delivering key in club and external Fitness events and experiences
• Maintaining a keen understanding of industry trends affecting the club and make appropriate recommendations regarding strategic and tactical approach.
• Understanding KPIs and targets, and the importance of engaging new members into our fitness and group exercise programmes
• Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.

Who We’re Looking For

• You possess a REPS Level 3 or CIMSPA equivalent.

What You’ll Get

• The opportunity to be part of a brand redefining the future of wellness
• A premium environment with industry-leading facilities
• Development and progression opportunities aligned to your level
• Access to a vibrant, engaged member community
• The platform to build your career, reputation and impact

The Perks

• 33 days (including bank holidays) annual leave, plus a Celebration Day and we want you take them
• Access to The Peoples Pension, with our contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
• We want you to love Virgin Active like we do, so you get discounts across Virgin active everything from guest passes to 50% off PT sessions.
• You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
• Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
• Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
• Mental health is a cornerstone of wellbeing. Our Health Heroes employer assistance programme is there when you need a helping hand with 6 free counselling sessions.
• We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services meaning no tenant charges.
• Access to ePoints, offering loads of online discounts to retailers.