Product Manager - Value Base Care

Responsibilities:

1. Define product strategy: Lead the development of the product vision, strategy, and roadmap for value-based care solutions within the platform, aligning with organizational goals, market trends, and customer needs.

2. Define and document product requirements in-line with the product vision and business goals: Whenever needed, translate high level product vision into actionable user stories, ensuring that product features are well-defined, user-friendly, and aligned with industry best practices.

3. Act as a Value-Based Care Subject Matter Expert (SME): Provide expertise and guidance to internal teams conducting product research, serving as a resource to help teams gain knowledge and insights related to value-based care models.

4. Market analysis and customer insights: Conduct market research, competitive analysis, and customer interviews to identify market opportunities, understand customer pain points, and gather insights to inform product strategy and feature prioritization.

5. Develop detailed customer journey maps to understand user interactions and identify opportunities for enhancing the user experience.

6. Product roadmap planning: Develop and maintain a comprehensive product roadmap that outlines key initiatives, milestones, and deliverables, balancing short-term priorities with long-term strategic objectives.

7. Facilitate regular cross-functional meetings to align product development with marketing, sales, customer success, and engineering teams.

8. Feature prioritization and backlog management: Collaborate with stakeholders to prioritize product features, user stories, and enhancements based on business value, customer impact, and strategic alignment, ensuring that backlog items are well-defined and actionable.

9. User experience design: Work closely with designers and user experience (UX) experts to create intuitive, user-friendly interfaces and workflows that optimize user engagement, efficiency, and satisfaction in value-based care settings.

10. Agile development leadership: Serve as the product owner, as needed, within Agile development teams, participating in sprint planning, backlog grooming, and daily stand-ups, and providing guidance to the development team on feature implementation and delivery.

11. Develop and implement change management strategies to ensure smooth adoption of new features and updates by customers and internal teams.

12. Product launches and go-to-market strategy: Lead product launches and go-to-market initiatives, collaborating with marketing, sales, and customer success teams to develop messaging, collateral, and training materials, and ensure successful product adoption and customer satisfaction.

13. Product performance analysis: Define key performance indicators (KPIs) and metrics to measure product success, analyzing data and user feedback to identify opportunities for improvement, optimize product features, and drive continuous innovation. Leverage advanced data analytics tools to derive actionable insights for product improvements and strategic planning.

14. Regulatory compliance and quality assurance: Ensure that products comply with relevant healthcare regulations (e.g., HIPAA, HITECH) and quality standards, collaborating with legal, regulatory affairs, and compliance teams to mitigate risks and ensure product integrity and security.

15. Stakeholder engagement: Cultivate strong relationships with internal and external stakeholders, including customers, partners, executives, and industry experts, fostering open communication, transparency, and collaboration to ensure alignment and support for product initiatives.

16. Act as a SPOC for all product related asks/queries to all internal teams, strategic partners, clients, commercial teams.

Requirements

1. Minimum 5 years’ experience in US healthcare product management with a strong focus on value-based care and population health management.

2. Deep understanding of value-based care models, payer contracting, and healthcare programs (MA, MSSP, ACO, ACO Flex), including Star Ratings and bundled payments.

3. In-depth knowledge of clinical quality measures (HEDIS, NCQA, PQRS, eCQM, MIPS).

4. Familiarity with care gaps, coding gaps, diagnosis gaps, and risk adjustment methodologies to optimize value-based care outcomes.

5. In-depth knowledge of EHR/HIE systems and integration.

6. Strong business acumen, strategic thinking, and leadership abilities with proven success launching/managing healthcare software products.

7. Excellent communication, negotiation, and stakeholder management skills.

8. Experience working in Agile environments with proficiency in product management tools and practices.

9. Analytical mindset with proficiency in data-driven decision-making and product performance measurement.

10. Knowledge of healthcare regulations and compliance (HIPAA, HITECH, etc.).

11. Understanding of BI/reporting tools with ability to design features that translate into actionable dashboards.

12. Proven experience in designing and delivering LLM-powered features, with strong understanding of applications, limitations, and integration into healthcare workflows.