Product Manager, Transaction Platforms Programme

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

[What you will be working on]

Automated Workflow (formerly known as Opus) is an AI automation builder that lets any public officer automate agentic workflows, build business rules, integrate to whole-of-government tools and orchestrate agents with compliance built in. We are scaling fast, and need someone to help us get this into the hands of every agency that needs it.

You're responsible for leading the product strategy and execution of our AI automation platform. You define the product vision, align cross-functional teams around long-term goals, and use data to drive prioritisation and decision-making. You identify opportunities, validate ideas through research and experimentation, and ensure we ship the right things at the right speed — balancing quality with urgency.

• Lead product strategy and vision for complex or ambiguous problem spaces, translating user needs and business goals into a coherent product roadmap

• Critically analyse data and define success metrics to drive prioritisation — leveraging data to validate or kill ideas before development, and making recommendations grounded in evidence

• Plan and evaluate features informed by user research, customer feedback, market research, competitor review, technology trends and internal feedback loops

• Identify and mitigate risks from both technical and market perspectives, anticipating potential challenges at the project level

• Foster a culture of speed, simplicity and agility — recognising the tradeoffs between shipping fast and accumulating technical debt

• Take full ownership of broad, ambiguously-scoped projects — translating team goals into actionable plans, prioritising tasks, and driving workstreams to successful outcomes

• Proactively identify opportunities, synthesise data into clear recommendations, and connect analyses to organisational impact

[What we are looking for]

• Proven experience as a Product Manager with a track record of leading complex technology products or digital platforms.

• Strong product sense — able to connect user problems, business value and technical feasibility into clear product decisions

• Data-driven decision makers — comfortable defining metrics, running experiments, and killing ideas that don't work

• Clear communicators — both in writing and verbally, aligning engineering, design and leadership around a shared vision

• User-obsessed — grounding decisions in research, feedback and real-world usage rather than assumptions

• Comfortable with ambiguity — thriving in complex spaces where the right answer isn't obvious and the scope isn't handed to you

• Committed to serving the public good

• Comfortable with AI and automation tools — you'll be shaping a product in this space

• Startup mindset — scrappy, takes initiative, builds before being asked. We're a small team and you'll wear multiple hats

• Familiar with WOG tools and the public sector technology landscape

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech