Product Manager, Salesforce Platform

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

Digital Enterprise Technology (DET) blazes the trail of enterprise IT at Salesforce, built on the foundation of our core values — Trust, Ohana, Innovation. We own the world's foremost Salesforce Platform along with many other internal orgs, powering the tools our business stakeholders rely on to do their best work.
We're looking for an experienced Product Manager to join our Salesforce Platform Center of Excellence team. In this role, you'll help keep our internal Salesforce instances secure, productive, and efficient by shaping the tools and applications that align with platform standards, guidelines, and best practices — with deep focus on platform security, environments, access, and governance.

What You'll Be Doing

• Conduct market analysis and research to inform product strategy and surface new opportunities
• Use data analytics and user feedback to weigh value against effort, measure product performance, and iterate on features that improve user experience and business outcomes
• Partner with cross-functional teams — including Core Product, lines of business, and engineering — to keep product development cohesive
• Engage executives and senior stakeholders on product plans, progress, and outcomes to build alignment and support
• Identify risks early and build mitigation plans that keep delivery on track
• Own the product roadmap, making prioritization calls that balance short-term needs against long-term goals, and communicate transparently to build stakeholder trust
• Lead feature delivery end-to-end — from user research and user stories through UX design, prototyping, and working with engineering to build, test, and ship — while driving awareness and adoption internally
• Stay close to business needs, user feedback, and the engineering roadmap to spot and develop new opportunities
• Mentor other product managers and team members, helping raise the bar on product management practice across the team
• Use AI tools throughout the product development lifecycle — synthesizing feedback, drafting lightweight specs, and rapid prototyping with engineering and design

What We're Looking For

Required Qualifications

• 8+ years in product management or product strategy, with significant time spent on the Salesforce Platform
• A track record of delivering complex, transformative software products or solutions on the Salesforce Platform, with proven ability to follow through on commitments
• Deep understanding of the Salesforce Platform — customization, user management configuration, integrations and APIs, security, and observability, across at least one Salesforce cloud or platform
• Comfort working closely with engineering teams to understand technical tradeoffs and make informed calls, along with proficiency in product management tools and methodologies (e.g., Agile, Scrum)
• Ability to translate business and technical requirements into a coherent product strategy, and to make and stand behind technology strategy recommendations
• Strong analytical and problem-solving skills, using data to drive roadmap decisions and prioritization
• A track record of exciting and leading cross-functional engineering teams
• Ability to explain complex, technical ideas clearly to non-technical audiences
• Strong organizational, written, and verbal communication skills, with the interpersonal and negotiation skills to influence cross-functional stakeholders
• At least one of: Salesforce Platform App Builder, Administrator, or Platform Foundations certification
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Preferred Qualifications

• Salesforce Agentforce Specialist certification
• Certified Product Manager, with experience in Agile/Scrum techniques
• Knowledge of cloud technologies and integrations
• Familiarity with AI and other emerging or innovative technology platforms

What's in It for You

You'll shape the platform that powers Salesforce's own internal business — with real influence over the standards, governance, and tools thousands of employees depend on every day. You'll work alongside a team that values transparency and mentorship, with room to grow your product craft while helping others do the same.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

For Ontario-based roles, the base salary hiring range for this position is CAD 130,300 to CAD 179,200 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

This posting is to fill a vacancy on our team, unless otherwise noted.