Product manager - property insights and custom solutions

• Work directly with ANZ analytics and credit risk teams to deepen the value of a leading property data product.
• Turn customer insights into scalable data products for lenders and brokers across Australia.
• Permanent role based in Melbourne or Sydney

Where the team fits in

• Commercial & Customer Success – to understand pipeline health, segment needs and go‑to‑market motions for credit unions, fintechs, banks and broker groups.
• Design (CX/UX) – to deeply understand user journeys and design high‑performing experiences for mortgage application process and credit risk.
• Data Science & Analytics – to measure funnel performance, optimise targeting and experimentation, and surface actionable insights.
• Engineering & Delivery – to ship quality product improvements at pace in cross‑functional squads.

What the role is all about

• Build an informed view of how Tier 1-3 banks, credit unions, non-bank lenders, fintechs and broker groups use mortgage data, insights and workflows.
• Understand how customer needs are evolving across mortgage applications, collateral assessment, credit risk monitoring and audit processes.
• Partner with Data, CX/UX and Commercial to run discovery interviews, generative research and experiments across priority customer segments.
• Own a roadmap across acquisition, conversion and retention, covering data, features, journeys, APIs and the core systems that support key customers.
• Use product usage, funnel performance and customer feedback to identify opportunities, prioritising them through customer value, commercial impact, data and strategic alignment.
• Work with Engineering, Design and Data in an agile squad to turn customer problems into clear product direction and measurable outcomes.
• Run experiments, including AI-assisted prototypes and A/B tests, to improve measures such as time to yes, valuation wastage, product uptake and customer outcomes.
• Identify ANZ use cases that can become MVPs and scalable products for banks, credit unions, fintechs, non-bank lenders and broker groups.
• Contribute to customer meetings, pitches, strategic account reviews, pricing, packaging and go-to-market opportunities.

Who we’re looking for

• Five or more years' experience in product management or an equivalent role.
• Experience in lending, credit risk, financial services, B2B SaaS, data products or a related environment.
• Strong understanding of residential or commercial lending and credit risk concepts, including the three Cs of lending: character, capacity and collateral.
• Confidence working with data, metrics and banking or credit information; you do not need to be a hands-on coder.
• Experience with customer discovery, product strategy, generative research and experimentation.
• Interest in AI tooling, AI product prototyping and the potential of data to improve lending decisions.
• Strong client-facing communication skills, including the ability to build trust with senior stakeholders and simplify complex problems.
• Sound commercial judgement, strong prioritisation skills and the ability to make progress in ambiguity.
• A collaborative, low-ego approach to working across engineering, data, design, commercial and customer success.

The REA experience

Some of our Perks & Benefits include:

• A hybrid and flexible approach to working
• Flexible leave options including, birthday leave and purchase additional leave
• Flexible parental leave offering for primary and secondary carers
• Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity
• Hackdays so you can bring your big ideas to life

Our commitment to Diversity, Equity, and Inclusion

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