Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
The Product Manager serves as the strategic and operational leader for a portfolio of technology initiatives, partnering closely with business stakeholders, technology teams, and executive leadership to deliver innovative solutions that improve operational efficiency, automate processes, and enhance the user experience.
This role blends Product Management, Business Analysis, Project Management, and Technical Leadership responsibilities. The ideal candidate is comfortable engaging with executives, leading cross-functional teams, facilitating agile delivery, defining business requirements, participating in testing efforts, and driving solutions from concept through implementation.
The Product Manager acts as the primary owner of product vision, roadmap execution, prioritization, stakeholder communication, and successful delivery across complex business and technology initiatives.
Key Responsibilities
Product Strategy & Business Partnership
- Define and execute product roadmaps aligned with business objectives and organizational priorities.
- Partner with executive leadership, business stakeholders, and operational teams to identify opportunities for process improvement, automation, and digital transformation.
- Evaluate business needs and translate them into scalable technology solutions.
- Establish product goals, success metrics, and measurable business outcomes.
Product Delivery & Solution Design
- Lead initiatives through the full Software Development Lifecycle (SDLC), from discovery and requirements gathering through testing, deployment, and post-production support.
- Develop business requirements, process flows, user stories, acceptance criteria, and functional specifications.
- Prioritize and manage product backlogs, balancing strategic initiatives, operational needs, technical debt, and regulatory requirements.
- Partner with development teams to ensure solutions are technically feasible, scalable, and aligned with business objectives.
- Support release planning, sprint planning, backlog refinement, and agile delivery activities.
Leadership & Cross-Functional Coordination
- Lead cross-functional pods consisting of Business Systems Analysts, Developers, QA Analysts, and business stakeholders.
- Coordinate activities across multiple departments including Operations, Technology, Compliance, Risk, and Executive Leadership.
- Serve as the central point of accountability for assigned initiatives, ensuring transparency around priorities, progress, risks, and dependencies.
- Influence decision-making and drive alignment among diverse stakeholder groups.
Technical Product Ownership
- Work closely with development and QA teams to validate technical solutions and ensure business requirements are met.
- Participate in testing, user acceptance validation, and production readiness activities.
- Analyze data and system behavior to identify defects, root causes, risks, and opportunities for improvement.
- Collaborate with technical teams on APIs, integrations, workflow automation, AI, RPA, data-driven enhancements, and system modernization initiatives.
- Utilize tools such as Azure DevOps, SQL, process documentation, and reporting platforms to support delivery efforts.
Operational Excellence & Change Management
- Manage multiple competing priorities in a fast-paced and rapidly evolving environment.
- Proactively identify project risks, blockers, and dependencies while developing mitigation strategies.
- Support change management, training, communication, and adoption efforts for newly implemented solutions.
- Continuously evaluate processes and systems for automation and optimization opportunities.
Qualifications
Required
- Bachelor's degree or equivalent combination of education and relevant experience.
- 5+ years of experience in Product Management, Product Ownership, Business Analysis, Technology Delivery, or a related field.
- Experience leading cross-functional teams through complex technology initiatives.
- Demonstrated ability to gather requirements and develop user stories, acceptance criteria, process maps, and solution documentation.
- Experience working within Agile, Scrum, SAFe, or similar product delivery frameworks.
- Strong understanding of software development lifecycle methodologies and technology delivery processes.
- Proven ability to prioritize competing business needs and manage multiple initiatives concurrently.
- Exceptional communication and presentation skills with the ability to engage both executive and technical audiences.
- Strong analytical, organizational, and problem-solving capabilities.
- Ability to thrive in a fast-paced environment with shifting priorities and evolving business needs.
Preferred
- Experience within mortgage servicing, mortgage technology, financial services, or another highly regulated industry preferred but not required.
- Familiarity with MSP, Black Knight, ICE, servicing systems, or related mortgage technology platforms preferred.
- Experience with workflow automation, AI, RPA, system integrations, APIs, and digital transformation initiatives.
- Working knowledge of SQL and database concepts sufficient for testing, data validation, and troubleshooting.
- Experience using Azure DevOps (ADO), Microsoft Project, Microsoft Planner, Jira, Asana, or similar tools.
Core Competencies
- Product Leadership
- Executive Communication
- Business Analysis
- Agile Product Delivery
- Stakeholder Management
- Technical Acumen
- Strategic Thinking
- Data Analysis
- Change Management
- Team Leadership
- Process Automation
- Continuous Improvement
Why Selene?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
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