Product Manager, Platform Enhancements

About the Role:

Grade Level (for internal use):

10

The Role: Product Owner, Commercial Platforms — Salesforce Platform, Legal & Contract Lifecycle

The Team: Market Intelligence’s Tools & Technology team partners closely with Sales, Relationship Management, Client Support, Product Management, Legal Operations, Content, and Technology to deliver commercial platforms that support client-facing teams and critical Quote-to-Cash capabilities. The team enables scalable, compliant workflows across Salesforce, CPQ, Conga, agreements, and contract generation, helping front-line commercial teams partner effectively with prospects and customers.

The Impact: This role will serve as the Product Owner for Salesforce Platform capabilities aligned to Legal and contract lifecycle management. The Product Owner will manage the roadmap and backlog for CPQ-related contract capabilities, including Conga agreements and contract generation workflows, while partnering with Legal Operations and cross-functional stakeholders to translate complex requirements into scalable solutions.

Responsibilities:

• Own the product roadmap and prioritized backlog for Salesforce Platform capabilities supporting Legal and contract lifecycle workflows.

• Partner with Legal Operations, CPQ, Salesforce, Automation, and business stakeholders to define requirements, priorities, and business outcomes.

• Translate legal, commercial, compliance, and operational requirements into clear user stories, acceptance criteria, and delivery-ready backlog items.

• Lead enhancements for Conga, agreements, contract generation, and related CPQ workflows within Salesforce.

• Guide agile delivery teams through sprint planning, refinement, execution, testing support, release readiness, and stakeholder communication.

• Ensure solutions align with enterprise data models, integration dependencies, compliance expectations, and scalable platform design.

• Serve as the subject matter expert for Quote-to-Cash, Agreement/Contract/Conga workflows, and contract management processes within Salesforce.

What We’re Looking For:

• 3+ years of experience in product ownership, business analysis, platform delivery, or a related role supporting commercial, legal, or Quote-to-Cash capabilities.

• Strong Salesforce experience, with preferred exposure to CPQ, Conga, agreements, contract generation, or contract lifecycle management workflows.

• Experience managing product backlogs, writing user stories, defining acceptance criteria, and supporting agile delivery teams.

• Ability to partner effectively with Legal Operations, business stakeholders, technology teams, and automation partners.

• Strong communication skills, including the ability to translate complex business and technical concepts for both technical and non-technical audiences.

• Demonstrated ability to build relationships, influence priorities, resolve ambiguity, and drive alignment across cross-functional groups.

• Understanding of enterprise data models, integration dependencies, compliance requirements, and operational impacts of platform changes.

Grade/Level (relevant for internal applicants only): 10

About Company Statement:

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit .

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit .

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.

US Candidates Only: Know Your Rights: Workplace discrimination is illegal

20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)