Product Manager - Patient Experience and Denial Prevention

Impact you will make
We are seeking an experienced Product Manager to lead the vision, strategy, and execution of our Patient Experience and Denials Prevention analytics products focused on healthcare revenue workflows in healthcare. This role provides both strategic and people leadership, overseeing a team of Product Owners while working cross-functionally to ensure our solutions deliver measurable value to healthcare providers.

The Product Manager will collaborate closely with the Sr. Director of Product Management and fellow Product Managers to define portfolio strategy and drive cross-product alignment. This role is responsible for turning market needs and business goals into actionable roadmaps, partnering across the organization to deliver high-impact analytics products that support operational efficiency and financial performance in the revenue cycle.

Responsibilities:

Lead the product direction for a defined domain, including shaping the roadmap, aligning with business objectives, and ensuring successful delivery
Manage and mentor a team of Product Owners, supporting their development and ensuring clear priorities and execution
Collaborate with other Product Managers and the Sr. Director of Product Management to develop and maintain an integrated product portfolio strategy
Translate customer and market needs into business cases, value propositions, and prioritization frameworks
Guide cross-functional teams through the product lifecycle, from ideation to delivery and adoption
Ensure strong coordination with Engineering, UX, Data Science, Marketing, and Customer Success teams
Monitor product performance through defined KPIs and partner on go-to-market and enablement activities
Maintain subject matter expertise in revenue management and revenue recovery workflows

Qualifications:

5+ years of experience in product management or related roles, with 2+ years of team leadership preferred
Proven ability to manage and mentor Product Owners or similar roles
Strong collaboration and communication skills, with experience leading through influence across departments
Deep understanding of the healthcare revenue cycle, particularly revenue recovery processes
Experience with analytics, SaaS, or data-driven solutions in a regulated or healthcare setting
Strategic thinker with strong execution skills and attention to measurable outcomes

What we would like to see

Experience with process diagrams and flowcharts (MS Visio, Draw IO, etc.)
Experience in a customer-facing role
SQL and database knowledge a plus