Product Manager

Key Responsibilities:

• Manage the KVM product portfolio through its full lifecycle, from ideation to end-of-life.
• Define, maintain, and prioritize the product roadmap, balancing innovation, customer needs, market trends, and technical feasibility. Drive product trade-off decisions across features, timelines, and investments.
• Conduct ongoing market research to understand customer needs, emerging use cases, and competitive dynamics.
• Engage directly with customers, integrators, and strategic partners to gather requirements, validate concepts, and capture actionable product feedback.
• Collaborate closely with cross-functional teams, including Engineering, Sales, Marketing, Technical Support, and Operations, to ensure successful product development, launch, and adoption.
• Support pre-sales and post-launch activities by developing product presentations, training materials, FAQs, and regular product updates.
• Partner with Product Marketing and Marketing to create compelling product messaging, marketing collateral, and promotional content. Participate in webinars, podcasts, interviews, and industry events to evangelize products.
• Lead and coach product managers, contributing to the development of the product management team.

Qualifications:

• Bachelor’s degree in Software Engineering, Electrical Engineering, Computer Engineering, or Computer Science, or related technical discipline.
• 5+ years of product management experience, preferably in AV over IP, IP KVM systems, or IT infrastructure products.
• Strong understanding of networking technologies, video streaming protocols, and compression codecs (H.264, HEVC, JPEG XS, etc.), and video processing.
• Knowledge of signal flow for: audio, video, USB, and control systems in KVM and AV over IP distribution systems.
• Proven ability to translate market insights and business objectives into clear product strategies and requirements.
• Excellent communication (bilingual) and presentation skills, with the ability to influence stakeholders at all levels. Proficiency in English to interact with third parties.
• Experience working with Agile development environments and familiarity with tools such as JIRA.
• Valid passport and ability to travel internationally to tradeshows, customer sites, and training sessions, as required.
• Proficiency in IPMX, SMPTE ST 2110 NMOS standards is an asset.
• Knowledge of broadcast systems and workflows is an asset.