Product Manager – Learning Management System for Technical Enablement

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Your Impact

At PTC, our Technical Enablement organization delivers impactful learning experiences that help customers, partners, employees, and students accelerate success with our solutions. The team's mission includes training, content, systems, and analytics that empower learners across the ecosystem.

As a Product Manager – Learning Management System for Technical Enablement, you will play a critical role in shaping and managing the systems that power PTC's learning and enablement ecosystem. You will be responsible for driving product enhancements, system optimization, and user experience improvements across learning technologies that support global enablement programs.

Working closely with enablement leads, content development teams, delivery management, and business stakeholders, you will translate business requirements into scalable technology solutions that improve learner engagement, operational efficiency, and enablement outcomes.

This role is ideal for a product manager who combines strong business acumen, technical understanding, and a passion for learning technology innovation.

Key Responsibilities

Product Ownership & Roadmap Execution

• Own and manage components of the Technical Enablement systems roadmap.
• Gather, prioritize, and translate business requirements into product enhancements and platform capabilities.
• Partner with stakeholders to identify opportunities for process improvement and automation.
• Support strategic initiatives designed to improve learning delivery, content management, reporting, and learner experiences.

Learning Systems Management

• Serve as a subject matter expert for learning technologies and enablement platforms.
• Manage system enhancements, integrations, upgrades, and release activities.
• Help ensure platform reliability, scalability, performance, and adoption.
• Support governance processes for learning systems and associated technologies.

Stakeholder Partnership

• Collaborate with Technical Enablement teams responsible for training systems, curriculum strategy, content development, analytics, and program management
• Engage learners, instructors, and business stakeholders to gather feedback and continuously improve experiences.
• Communicate roadmap updates, priorities, and adoption plans to key stakeholders.

User Experience & Adoption

• Advocate for a learner-centric approach in all product decisions.
• Analyze user journeys and identify opportunities to improve usability and engagement.
• Drive improvements that simplify administration while improving the learner experience.

Data & Insights

• Develop and monitor key performance indicators for platform success.
• Utilize analytics to identify trends, adoption gaps, and opportunities for optimization.
• Support data-driven decision making across the Technical Enablement organization.

Operational Excellence

• Coordinate testing, deployment, and release activities.
• Ensure documentation, processes, and support models remain current.
• Monitor platform health and work with support teams to resolve issues efficiently.
• Contribute to continuous improvement initiatives that increase operational effectiveness.

Required Qualifications

• Bachelor's degree in Business, Information Systems, Technology, Education, or related field.
• 3+ years of experience in Product Management, Business Systems, Learning Technologies, Digital Platforms, or a related area.
• Experience managing business applications or enterprise technology platforms.
• Strong analytical and problem-solving skills.
• Experience working in cross-functional environments with multiple stakeholders.
• Ability to translate business requirements into technical solutions.
• Excellent written and verbal communication skills.
• Experience working within Agile product development methodologies.

Preferred Qualifications

• Experience with Learning Management Systems (LMS), learning experience platforms, certification systems, or enablement technologies.
• Knowledge of customer education, technical training, or digital learning ecosystems.
• Familiarity with PTC Products (Creo, Windchill, Codebeamer, etc)
• Experience working in global organizations and matrixed environments.
• Fluent English required; French language skills are a plus.

Core Competencies

• Product Management
• Agile Delivery
• Learning Technology Expertise
• Systems Thinking
• Collaboration & Influence

Success Measures

• Successful delivery of roadmap initiatives.
• Increased adoption and utilization of learning platforms.
• Improved learner satisfaction and engagement metrics.
• High stakeholder satisfaction and partnership effectiveness.
• Reliable platform performance and successful release execution.

Why PTC?

Join a global Technical Enablement organization dedicated to empowering learners through innovative training, content, systems, and analytics. You'll have the opportunity to influence the future of learning technology while working with a collaborative international team supporting customers, partners, employees, and academic communities worldwide

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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