Product Manager
India Health Link Pvt Ltd · Bangalore, KA, India ·
- Category
- Product
Key Responsibilities
● Develop and maintain delivery methodologies for consistent, high-quality customer outcomes
● Drive product roadmap for business applications that create user value
● Collaborate cross-functionally to define success metrics, priorities, and implementation plans; manage product lifecycle from concept to delivery
● Architect and deliver solution-oriented implementations in customer environments
● Develop product and technical implementation plans, processes, and workflows
Voice of Customer
● Translate customer needs into user stories through continuous discovery (surveys, interviews)
● Leverage empirical and qualitative data to assess feature performance and inform prioritization
● Analyze tradeoffs involving customer value, cost, and effort
● Proactively seek customer feedback and facilitate product demos for real-time team feedback
Delivery Oversight
● Prioritize work through organized backlog of user stories with clear timelines
● Define and communicate acceptance criteria based on business and customer needs
Team Enablement
● Regularly engage with team to provide feedback on work-in-progress and clarify requirements
● Coordinate with program management on resourcing and functional expertise
● Provide performance management feedback for team members
What You'll Bring
● Bachelor's degree in Computer Science, Information Systems, or related technical field—or equivalent work experience
● Proven experience leading and scaling high-performing technical teams
● Strong communication skills with ability to explain complex technical topics to non-technical stakeholders
● Customer-first mindset with passion for delivering outstanding service and value
● Experience facilitating requirement discovery sessions to understand business context, user intent, and solution objectives
● Experience designing and launching new service offerings that support customer goals
● Experience collaborating with development teams on feasibility assessment and UX/change management
● Experience building user-facing products
● Familiarity with major cloud platforms (AWS, Azure, GCP)
● In-depth knowledge of software best practices and frameworks across diverse technical environments
● Highly organized and proactive resource management skills
● Experience with JIRA or similar project management tools
● Preferred experience with AI product and data product development