Product Manager-ILG (Infrastructure & Logistics Group)-Product Manager
Kotak · Mumbai, Maharashtra, India ·
- Work mode
- Onsite
- Employment
- Full time
- Category
- Product
Product Manager in Kotak's Infrastructure & Logistics Group in Mumbai, owning banking products end to end: manufacturer relationships, product/process design and launch, channel campaigns, MIS reporting, and customer complaint handling. A business-side PM role (MBA, 5+ yrs) centered on analytics and Excel rather than hands-on engineering.
Product Manager
Job Role
- Building and managing relationships with manufacturers
- Product & Process Design, Development and Launch
- Carry out Process development/enhancement/changes as and when required.
- Responsible for achievement of key parameters of product performance
- Responsible for all processes related to the products, training various stakeholders on existing processes and new processes related to the product
- Work jointly with various distribution channels to increase the usage of the product
- MIS & Channel Contest Management
- Channel query & Customer complaint Management
- Customer segmentation & need gap analysis
- Marketing & Customer Communication for New acquisition, activation and cross-sell
- Assisting in maintenance of the existing system by analyzing and implementing the requirement.
- Channel Education and Communication for business development
- Interdepartmental functioning & Coordination like IT, Marketing, BSG, MIS, Legal, Compliance, Audit and External Vendor.
- Product related marketing collaterals management
- Publication of Progress Dash Board and channel engagement
- Driving end-to-end bank level campaigns, programs & Channel Contest
- Analyzing and preparing business performance/ channel performance/ Key parameter trend/ competitive landscape reports
REQUIREMENTS
- Preferably a MBA with min 5 years of experience
- Analytical skills to evaluate various customer/product innovations and insight to deliver superlative performance.
- Should be result oriented, go getter with a high passion for numbers and ability to work under target focused approach.
- Should be a fast learner, innovative and open for newer concepts/ideas/technologies
- Good communication skills
- Ability to multi-task & manage multiple projects simultaneously
- Drafting skills for writing strategy, business plan documents & proposals
- Understanding of key business drivers & ability to drive business output
- Excellent knowledge of excel for MIS Management to channel