As a Front End Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages.
Our Front End team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.
While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world
About the Role
We’re looking for a customer-obsessed Product Manager to lead high-impact mobile app journeys across our Front End. You will own outcomes end to end—clarifying customer needs, shaping product strategy, sequencing and delivering complex cross-team initiatives, and reporting progress with clarity and rigor. You’ll partner closely with React Native, iOS, and Android engineers, as well as Design, Content, and Research, to build experiences that are fast, intuitive, and reliable. This role blends product management, business analysis, delivery/program management, and stakeholder leadership across multiple high-profile initiatives.
What you’ll do
- Define and deliver best-in-class mobile experiences across core journeys (e.g., onboarding, authentication, home, profile/settings, payments, cards, servicing, support), grounded in customer insight and data.
- Act as the voice of the customer- translate research, analytics, and feedback into clear problem statements, success metrics, and product requirements.
- Own and continuously refine the Front End backlog - write crisp epics and user stories, define acceptance criteria, and ensure technical and non-functional requirements are covered.
- Drive planning and execution - sequence work into sprints, manage dependencies, and track delivery to milestones; proactively surface risks, issues, and trade-offs with mitigation plans.
- Lead cross-functional delivery - align Design, Content, Engineering, Research, Operations, and partner/back-end teams around scope, timelines, and quality.
- Establish transparent reporting- provide clear status updates, delivery metrics, and readouts for senior stakeholders and governance forums.
- Ensure quality at pace - champion feature flagging, A/B testing, monitoring, and release best practices to deliver thoroughly tested, resilient features.
- Monitor market and competitive trends alongside User Research- identify opportunities to differentiate and inform roadmap and prioritisation.
Qualifications and skills
- Deep understanding of iOS and Android platforms, guidelines, and ecosystem differences, with a strong grasp of mobile UI/UX principles.
- Experience delivering at-scale mobile products in a company with a significant digital/mobile footprint.
- Proven track record operating in a hybrid capacity: product management, business analysis, and program/delivery management across complex, cross-functional initiatives.
- Hands-on Agile delivery experience (sprint planning, backlog management, story writing, acceptance criteria, ceremonies).
- Experience working with React Native or mixed native/React Native app architectures.
- Comfortable navigating multi-market/multi-product/multi-language contexts and aligning numerous stakeholders.
- Working knowledge of A/B testing methodologies, experimentation design, and interpretation of results.
- Familiarity with feature flags and progressive delivery strategies.
What will set you apart
- Experience with financial services, payments, cards, or regulated onboarding flows.
- Data fluency—defining metrics, instrumenting analytics, and using dashboards to guide decisions. We use Amplitude in the Front End space.
- Demonstrated ability to influence without authority and to deliver on time in dependency-rich environments.
- Strong communication skills—crisp status reporting, risk articulation, and executive-ready updates.
- Strong technical writing/documentation skills (PRDs, flow specs, API/contract dependencies, non-functional requirements).