Product Manager

The role

We’re looking for a passionate Product Manager to join our team, working on developing tools to detect, respond to and report financial crimes for both Up and Bendigo Bank brands.

We believe we can take Australians from a place where money is a cause of stress and anxiety, to a happier place where they feel empowered and in control of their finances.

This is a rare opportunity to join our small but growing team, and have a real impact on the lives of customers and staff. You'll be responsible for a whole suite of tools, supporting all Bendigo Group brands, that share the common purpose of protecting people from Financial Crime.

You’ll be joining our product practice, and together with a team of engineers and designers, you will collaborate with internal teams and drive the strategy around this suite of tools and building new ways of working across the business. You’ll need to wear many hats and will be given the opportunity to own projects from start to finish, from idea to successfully shipped and beyond.

On a normal day, you could be:

• Defining requirements for a solution that is loved by our users (both customers and staff).
• Providing insight and suggestions to steer product roadmaps and innovating within your product area by proposing ambitious features.
• Communicating successfully within the project team and at multiple levels of management across both Up and Bendigo Bank, building trust across the organisation.
• Documenting ROI or impact for a given action, feature, or prioritisation decision.
• Collaborating with the development team to facilitate the implementation of prioritised features and enhancements.
• Identifying and coordinate the interdependencies among other programs and products.
• Ensuring product features comply with risk, compliance and legal obligations.
• Developing and maintaining timelines, ensuring delivery goals are understood and communicated.
• Gathering inputs and feedback and suggest improvements to our product development delivery processes, and operational model.
• Ensuring that staff (including those in the front line and financial crimes teams) and customers are fully prepared to support and use the products you are building.
• Presenting to senior leadership teams.

What we’re looking for

• Experience designing and delivering end to end projects (from idea to successful launch), with at least 3-5 years working with engineering teams.
• Passion - this is harder to define, but we're looking for people who have a desire to push the limits, break the status quo, and be at the forefront of where technology is leading us. An eagerness to learn, expand your skills, and do the best work possible.
• Project delivery experience - A must have is your ability to track progress and provide reporting and measurements of project effectiveness. You need to inspire and motivate teams as well as be able to communicate wins and challenges to key business leaders.
• Product lens - Being able to understand customer and business needs and know when to focus on the big picture vs zoom into the details.
• Independence - ability to work with a certain level of ambiguity, and "get shit done" autonomously, but still know when to ask for help. You’re proactive without waiting for direction from others, and can identify opportunities on your own, and bring them to your team.
• You'll need to be able to manage competing priorities across multiple tools and stakeholder groups.
• Experience in Financial Crimes - while this is not a must-have, you'll need to have the ability to learn a complex domain quickly. If you've got that covered, then we can bring you up to speed on financial crimes.

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