Product Manager (Digital)

About the Role

We are seeking a passionate and experienced Product Manager to drive the vision, strategy, and delivery of digital workplace products that enhance productivity and user experience within a large-scale public sector environment.

In this role, you will own key educator-facing digital products, working closely with users, designers, engineers, and stakeholders to deliver impactful solutions. You will champion user-centric innovation, lead product strategy, and contribute to long-term digital transformation initiatives.

Key Responsibilities

Product Strategy & Ownership

• Define and execute the product vision, strategy, and roadmap for digital workplace platforms.
• Own and manage products that support productivity, collaboration, and operational efficiency across diverse user groups.
• Deliver measurable outcomes aligned with organizational transformation goals.
• Balance user, business, and technical priorities to maximize product value.

Product Development & Innovation

• Build, prototype, and scale digital solutions that streamline workflows and improve user experiences.
• Engage closely with end users to identify needs, validate assumptions, and refine product features.
• Drive continuous product improvements through user feedback, analytics, and experimentation.
• Work with engineering and design teams to deliver cohesive, high-quality product experiences.

Stakeholder Management & Collaboration

• Collaborate with cross-functional teams including engineering, design, operations, and business stakeholders.
• Facilitate alignment across diverse groups to achieve shared product objectives.
• Communicate product vision, strategy, priorities, and outcomes effectively to stakeholders at all levels.
• Advocate for user-centric and data-driven decision-making.

Product Leadership

• Champion agile product development principles and iterative delivery practices.
• Mentor and guide junior product managers and project team members where required.
• Promote product management best practices and continuous improvement within the organization.

Requirements

Qualifications

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, Education Technology, or a related field.
• Master's Degree is advantageous.

Experience

• Minimum 3 to 5 years of experience in Product Management.
• Proven track record of owning, launching, scaling, and enhancing digital products.
• Experience managing the full product lifecycle, from discovery and planning through delivery and optimization.
• Experience working in Agile environments and collaborating with cross-functional teams.
• Exposure to government, digital services, SaaS, enterprise platforms, or consumer-facing products is preferred.

Skills & Competencies

Product Management

• Strong product ownership and strategic thinking abilities.
• Experience developing product roadmaps and prioritizing initiatives.
• Ability to define success metrics and measure product outcomes.

User-Centered Design

• Deep understanding of user research and customer-centric product development.
• Familiarity with UX/UI principles and design-thinking methodologies.

Technical Understanding

• Good understanding of modern web technologies, digital platforms, APIs, and system ecosystems.
• Ability to collaborate effectively with technical teams without requiring hands-on coding experience.

Stakeholder Management

• Excellent communication, presentation, and influencing skills.
• Strong ability to build consensus and drive alignment across diverse stakeholder groups.

Analytical & Problem Solving

• Data-driven decision-making capabilities.
• Ability to manage competing priorities and solve complex business problems.

Preferred Qualifications

• Experience in education technology, digital workplace solutions, or large-scale digital transformation initiatives.
• Familiarity with the Singapore public sector environment.
• Experience working on products serving large and diverse user communities.