Product Manager (Cloud)

Job Purpose:

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNNEX extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.
• Development and implementation of sales enablement programs for TD SYNNEX and partners.
• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.
• Development and implementation of marketing programs to support product group objectives.
• Creation of joint initiatives with our vendor and business partners.
• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
• Achievement of revenue plans by brand and by market segment.
• Coordinate the various functions within TD SYNNEX in order to deliver the outcomes agreed in each product plan.
• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.
• Maintenance and development of operational level vendor relationships.
• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction.
• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
• Maintenance of an accurate pipeline by product group.
• Measurement and maintenance of critical product group performance data in order to ensure that TD SYNNEX meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Business forecasting and business planning for product groups with vendors.
• Provision of various reports for the purposes of commercial decision making.
• Be the advocate and leader for the relevant product groups in TD SYNNEX and be the advocate and leader for TD SYNNEX within the relevant vendor community.
• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.
• Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.
• Provide an appropriate example of leadership, by way of behaviors, to the wider organization.
• Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution
• Minimum education level required is a Bachelor’s Degree
• Appropriate vendor product sales certifications
• Strong leadership attributes
• Self-starter
• Results focused
• Sound business acumen
• Ability to work with little direction
• Capacity to lead vertial teams
• Influence business outcomes without having direct control