Product Manager

The Product Manager is responsible for all aspects of all assigned products within HMMS’ portfolio. This position is the business leader of these products and serves as the subject matter expert for all customers internal and external. The Product Manager organizes input from all stakeholder groups, both internal and external, and tempers that input with market knowledge/research to forge a vision and comprehensive strategy to differentiate HMMS’ offerings and dominate the market. The Product Manager will be responsible for bringing a hardware centric product to market.

Responsibilities

• Obtains and maintains mastery of the market, our customers, technology, our competitors, and the business relationship between them

• Define roadmap for initial delivery and to drive ongoing roadmap developments and define suggestions for growth
• Partner with hardware and software engineering to drive technical projects and provide leadership, setting scope, managing daily progress, and defining acceptance criteria
• Partner with production and purchasing to support the successfully/timely manufacturing of our hardware to customers
• Properly and objectively perform analysis for build versus buy decisions for the hardware product line through the lens of a competitive position and ROI
• Partner directly with business development to receive feedback that directly impacts the product roadmap and hardware offering
• Manage and report on cross-functional development project status
• Support sales by providing training and sales tools
• When requested support orals demonstrations to support closing business
• Investigates product issues at customer sites as part of the customer support escalation path
• Support the development of marketing copy and reviews all product content
• Support Proposals by maintaining the proposal library (for assigned products), reviewing compliance matrixes, proposing strategy, and working with engineering to provide NRE sizing for development items
• Communicate with and supports all operational aspects of the business, including Production, Supply Chain, IT Deployment, Proposals, Finance (Pricing), Systems Engineering, Project Management, Training, Sales, and Customer Service.
• Any activity within the bounds of the Clever Devices Corporate Business Ethics and Policies that serves to further the continued successful growth and development of Clever Devices

Goals

• To earn the trust and respect of all internal stakeholders at Clever Devices
• To earn the trust and respect of the strategic customer base for assigned products and clients
• To participate in proactive partnership and problem solving
• To be both technically and commercially sensitive to the needs of Clever Devices and our customers
• To actively demonstrate humility and servant leadership in as this person carries out their duties daily
• To seek to treat all stakeholders and customers earnestly working to meet there needs and understand their point of view
• To absorb and obtain mastery of the Public Transit Industry with a focus transit hardware standards and trends
• Update all the proposal library content
• Transition and manage all third-party partner relationships
• To continue and see to fruition the vision for assigned products as well as continuing to build upon that vision
• To make direct contributions to support business development and to close business

Qualifications

• Bachelor’s degree in Electrical Engineering or equivalent; Master’s degree a plus.
• 4+ years’ experience in an electrical/mechanical engineering or product management capacity
• Cradle-to-grave experience in bringing a hardware centric product to market is essential.
• Experience or involvement in the launch and maintenance of a technical product preferred
• Excellent oral, written and presentation skills
• Strong sense of urgency
• Excellent organizational skills
• Excellent customer service skills
• Strong time management skills and ability to meet deadlines
• Strong Computer skills including MS Office, Excel, PowerPoint, Outlook and ability to learn new software programs
• A high level of achievement and a motivation to succeed
• Ability to innovate and work independently
• Ability to travel on short notice to customer facilities at least 30% travel

HMMS, (Hitachi Rail CD U.S. Ltd.) is an Affirmative Action/Equal Opportunity Employer

The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; and, budget.

In addition, HMMS, (Hitachi Rail CD U.S. Ltd.) offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered. Many of these benefits are subsidized or fully paid for by the company.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.