Product Manager (Civil Service College)

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

[About the role]

As a Product Manager, you will be responsible for the entire life cycle of one or more products under GovTech. You will design and manage product roadmaps based on the strategic goals of the agency you are serving.

​Working closely with colleagues specialising in user experience and engineering teams, you will conduct research, conceptualise features and ensure that they are rolled out successfully and on time. You will also define appropriate metrics, supervise consumer behaviour and perform data analysis to provide updates on feature performance.

[What you will be working on]

• Manage the product roadmap throughout stages of a product’s life cycle.
• Conduct research and analysis to uncover market demand and trends in order to innovate and conceptualise potential products or features.
• Scope business requirements, write user stories and prioritise product backlog in collaboration with partners.
• Work with user experience teams to record reference user journeys as well as content voice and copy to craft the product experience.
• Be a part of the development process and work with engineering teams to deliver product releases within budget and on schedule.
• Execute go-to-market, product adoption and usage strategies to deliver outstanding value proposition to ecosystem partners and achieve driven advantage.

[What we are looking for]

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field; Master's degree preferred
• Minimum 3 years of product management experience with a strong track record of launching and scaling impactful digital products
• Strong stakeholder management, communication, presentation and interpersonal skills
• Familiarity with full product lifecycle management, government procurement processes, vendor management, and regulatory compliance
• Familiarity with modern Internet technologies and practices such as Agile development methodologies, CI/CD practices, Cloud application infrastructure, REST API technology, OAuth 2.0 framework.
• Understanding of UX/UI design principles and user-centred design approaches
• Experience with enterprise IT, end-user computing, and ICT infrastructure
• Experience with payment systems, regulatory platforms, or digital transformation initiatives is advantageous
• Domain knowledge of Teaching and Learning industry would be a plus
• Nice-to-have : Outsystems experience

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech