Product Manager - Business Deposits

About the Role

As Product Manager, Business Deposits, you will be responsible for driving the growth, performance, customer experience and compliance of our Business Deposits portfolio.

Working across multiple brands, you will identify opportunities to enhance our products, improve customer outcomes and deliver innovative solutions that support BOQ Group's strategic goals.

This is a highly collaborative role where you'll work closely with stakeholders across Marketing, Digital, Distribution, Finance, Risk, Compliance, Legal and Customer Experience.

You'll utilize customer insights, market trends and data-driven analysis to influence decision-making, develop compelling product propositions and deliver initiatives that create value for both customers and the business.

You will also play an important part in product governance, risk management and portfolio optimization while supporting the delivery of market-leading business banking experiences.

With a strong focus on innovation and continuous improvement, you'll have the opportunity to leverage emerging technologies, including AI, to enhance customer and employee experiences.

About You

Are you passionate about creating exceptional customer experiences and shaping products that help businesses thrive?

BOQ Group is seeking an experienced and commercially minded Product Manager, Business Deposits to join our Product Management team and play a key role in shaping the future of our business banking offering across BOQ and BOQ Specialist.

You are a strategic thinker with a passion for product management and a genuine commitment to delivering outstanding customer outcomes.

With previous experience in a product, banking or financial services environment, you bring strong commercial acumen, exceptional stakeholder management skills and a proven ability to deliver successful initiatives from concept through to execution.

You enjoy analyzing data, identifying opportunities and turning insights into meaningful actions that drive business growth.

Your ability to influence, collaborate and communicate effectively allows you to build strong relationships across a diverse range of stakeholders and successfully navigate complex environments.

You are naturally curious, solutions-focused and thrive on driving change. You bring a strong understanding of customer needs, business banking products and regulatory requirements, coupled with the tenacity and resilience to deliver results.

Most importantly, you are motivated by the opportunity to make a positive impact, continuously improve customer experiences and contribute to the ongoing success of BOQ Group.

At BOQ Group, we're building social capital through banking.

If you're looking for an opportunity where you can influence strategy, drive innovation and help create better outcomes for customers and communities, we'd love to hear from you.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.