Product Manager, Agentic Commerce

Company Description

We’re . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

About the team

is building the infrastructure that will allow merchants to be discovered, transacted with and paid through AI agents.

Agentic commerce is moving quickly from concept to production. AI platforms, card schemes and merchants are developing different protocols for discovery, cart, payment, identity and consent. No standard has won, and merchants should not have to rebuild their commerce stack for every new platform.

We are looking for a Product Manager to help make the layer that connects this ecosystem. This is a 0→1 role in a new product area with live merchant and platform activity, a growing inventory API, ACP and UCP work, and a roadmap that will extend across discovery, cart and payment.

What you will own

• Define and execute the product strategy for Agentic Commerce, balancing what merchants need now with the infrastructure that will matter as the market develops.

• Turn a fragmented protocol landscape-including ACP, UCP, Visa and Mastercard agent programmes, and emerging trust and intent standards-into a coherent, protocol-agnostic product experience.

• Build the next stage of the product: live catalogue and inventory feeds that make merchants discoverable across AI surfaces, followed by the right cart and orchestration capabilities.

• Extend ’s payment strengths into agentic flows: delegated credentials, authentication, agent identification, consent, risk decisioning, approval performance and dispute evidence.

• Work directly with AI platforms, schemes, merchants and internal commercial teams to understand real integration requirements and turn pilots into repeatable products.

• Own the product details end to end: APIs, developer experience, merchant onboarding, operational controls, reporting, commercial model and launch readiness.

• Lead cross-functional delivery with Engineering, Risk, Compliance, Legal, Partnerships, Marketing and Sales. Make decisions, resolve dependencies and keep work moving.

• Explain complex technical and regulatory questions clearly to engineers, merchants, partners and senior leadership.

What success looks like

• Merchants can integrate once and reach multiple AI surfaces as their protocols mature.

• The first agentic merchants go live quickly, with a clear path from pilot to repeatable onboarding.

• The inventory and payment experiences are reliable, observable and simple for developers to use.

• Agentic transactions have the controls and signals needed to protect merchants, improve approval rates and handle disputes.

• has a differentiated position based on merchant value and payment performance-not just a list of protocol integrations.

• The roadmap is grounded in evidence: merchant demand, usage, approval value, integration effort and commercial potential.

Skills and experience

• Strong product management experience building merchant-facing infrastructure, platform or API products. Experience in payments is highly valued.

• Working knowledge of card payments: authorisation, tokenisation, PSP/acquirer flows, wallets, 3DS/SCA, risk and schemes.

• Curiosity about AI agents and how they use tools, permissions, mandates and payment credentials. You do not need to be an AI researcher, but you do need to understand the implications for commerce and payments.

• Evidence of owning an ambiguous 0→1 problem and taking it from customer discovery through launch and iteration.

• The judgement to separate table stakes from genuine differentiation, and to change direction when the market or evidence changes.

• Comfort working with external partners and senior stakeholders. You will need to represent , not simply attend the meeting.

This role is a good fit if

• You are comfortable being early, technical and commercially accountable at the same time.

• You can move between a merchant conversation, an API contract, a scheme requirement and an investment case and make each one clearer.

• It is not a role for someone looking for a settled market, a fully formed roadmap or a narrow feature area. The opportunity is to help define the category while building something merchants can use now.

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at , follow us on LinkedIn and Instagram