As Product Design Lead, you will spearhead Renmoney’s design transformation, creating a cohesive design language that enhances customer trust and drives business growth. Leading a team of product and brand designers, you will champion a scalable Renmoney Design System, deliver intuitive and accessible user experiences, and collaborate with Product, Marketing, and Engineering teams.
Design Strategy & Leadership:
- Define and execute a design vision aligned with Renmoney’s mission to simplify financial services.
- Build, mentor, and lead a high-performing team of designers, fostering creativity and user-centricity.
Renmoney Design System:
- Develop and maintain a scalable design system (components, patterns, guidelines) to ensure consistency across digital platforms, in-store branding, and marketing materials.
- Enforce guidelines for internal teams and external partners.
Brand Identity:
- Evolve Renmoney’s visual identity (logo, typography, color palette) for mobile apps, in-store signage, print materials, and digital campaigns.
- Manage relationships with external agencies to ensure brand consistency across all touchpoints.
Product Design:
- Oversee UX/UI strategy for mobile apps, web platforms, and agent tools, delivering intuitive, accessible experiences for diverse users (e.g., instant loan users, SMEs, savers).
- Conduct user research and usability testing to refine customer journeys.
Customer Insights:
- Integrate user feedback, behavioral data, and customer service insights to inform design priorities.
- Champion a culture of empathy and experimentation within the design team.
Cross-Functional Collaboration:
- Partner with Product, Marketing, and Customer Experience teams to align design with business objectives and go-to-market plans.
- Collaborate with Engineering to ensure technical feasibility and seamless implementation.
Innovation & Accessibility:
- Leverage emerging tools (e.g., AI-driven design, localization for Nigerian languages) to create scalable, inclusive experiences.
- Ensure all designs meet accessibility standards (e.g., WCAG compliance) and resonate with Nigeria’s diverse audience.
Design Operations:
- Streamline design workflows, improve project velocity, and manage multiple projects with clear documentation.
- Coordinate with vendors and agencies for offline branding, digital campaigns, and print production.
Executive Reporting:
- Present design strategies, progress, and outcomes to the CEO and executive leadership.
- Communicate design impact to board members and business stakeholders
Requirements
- Experience: 7+ years in design roles, with 3+ years in a leadership position (e.g., Head of Design, Design Lead, Design Manager, Creative Director). Fintech, financial services, or product-led startup experience is a plus.
- Portfolio: A strong portfolio showcasing end-to-end design thinking across UX/UI, design systems, and consumer-facing branding.
- Technical Skills: Proficiency in Figma, Adobe Creative Suite (Illustrator, Photoshop, XD), user research tools, and collaborative platforms (e.g., Notion, Whimsical).
- Leadership & Collaboration: Proven ability to lead multidisciplinary teams, influence stakeholders, and drive strategic design impact.
- Fintech Awareness: Strong understanding of Nigeria’s financial services landscape, user behaviors, and accessibility needs.
- Education: Bachelor’s degree in Graphic Design, Interaction Design, Visual Communication, or a related field. Master’s degree or certifications are a plus.
What Success Looks Like in 12 Months
- A fully adopted Renmoney Design System driving consistency across mobile, web, and offline channels.
- Improved Net Promoter Score (NPS) and brand consistency metrics.
- 50% reduction in design-to-development friction through clear documentation and workflows.
- A strong brand presence across agent locations, digital platforms, and marketing campaigns.
- A high-performing design team delivering with velocity and clarity.
Benefits
- Impact: Shape the face of digital banking in Nigeria by delivering intuitive and life-changing user experiences.
- Ownership: Lead end-to-end product journeys with autonomy and measurable results.
- Growth: Work in a data-driven, agile, and collaborative environment with opportunities to grow into senior leadership.
- Flexibility: Hybrid work options, performance-based rewards, and a culture that values innovation, empathy, and diversity.