Produce Clerk - Brandon Food Store

Key Responsibilities:

• Provide exceptional customer service by assisting customers with product selection, product knowledge, and inquiries; collaborate respectfully with Team Members to support a positive work environment and deliver a World Class Customer Experience.
• Stock, replenish, and merchandise fresh produce displays while ensuring products are properly presented, rotated, signed, and priced according to Heritage Co-op Brand Standards.
• Receive produce shipments, inspect product quality, verify quantities, and transport products safely to storage and display areas.
• Monitor the freshness and quality of produce by inspecting products regularly, rotating stock using First-In-First-Out (FIFO) procedures, and removing damaged, spoiled, or unsaleable merchandise.
• Assist with inventory counts, stock movement, and shrink control while reporting shortages, damages, or quality concerns to management.
• Maintain clean and organized work areas, produce displays, coolers, storage areas, and equipment to ensure a safe and sanitary environment.
• Follow food safety, food handling, WHMIS, occupational health and safety, and company security procedures.
• Assist with department housekeeping, seasonal promotions, special projects, and other duties as assigned to support department operations.

Education and Experience:

• Completion of high school is considered an asset.
• Previous retail, grocery, produce, or customer service experience is considered an asset.
• Experience handling fresh food products is considered an asset.
• Ability to work independently and as part of a team.
• Effective verbal and written communication skills.
• Commitment to ongoing learning and development within the retail food industry.
• Food Safe Certification is considered an asset.
• WHMIS training is considered an asset or willingness to obtain.
• Basic knowledge of produce products and merchandising practices is considered an asset.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Ability to lift and carry items up to 23 kg (50 lbs.).
• Ability to stand, walk, bend, reach, and perform repetitive tasks for extended periods.
• Comfortable working in refrigerated coolers and varying temperature environments.

Competencies:

• Customer Focus: Provides exceptional customer service and builds positive customer relationships.
• Communicates Effectively: Shares information clearly, listens actively, and responds professionally to customers and Team Members.
• Collaborates: Works effectively with Team Members and contributes to shared goals and operational success.
• Values Differences: Demonstrates respect for diverse backgrounds, perspectives, and experiences.
• Drives Results: Completes assigned duties accurately, efficiently, and consistently.
• Integrity: Demonstrates honesty and professionalism in all interactions.
• Excellence: Maintains high standards of product quality, presentation, and customer service.
• Responsibility: Takes ownership of assigned tasks and duties.
• Safety Awareness: Consistently follows food safety and workplace safety procedures.
• Attention to Detail: Maintains accuracy in stocking, pricing, rotation, and merchandising.
• Teamwork: Supports colleagues and contributes to a positive work environment.
• Accountability: Takes responsibility for work performance and actions.
• Adaptability: Responds effectively to changing priorities and customer needs.
• Service Excellence: Delivers a positive and welcoming customer experience.
• Time Management and Organizational Skills: Effectively prioritizes work and manages multiple tasks in a fast-paced environment.

What We Offer:

• A Competitive Compensation and Benefit Package: Our Team Members receive competitive salaries and a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental, and an employer-contributed pension plan matched at 6% of salary.
• Inclusive Work Environment: At Co-op, we embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.
• Professional Development: We encourage our Team Members to take advantage of learning opportunities, grow their skills, and foster a culture of teamwork and innovation.
• Additional Offerings: Team Member Purchase Rebate Program, Team Member Volunteer Incentive Program, Home Centre Preferred Pricing, Employee and Family Assistance Program (EFAP), and a Team Member Fitness Rebate of up to $100 per year toward eligible health and fitness purchases.

About Us

Heritage Co-op 1997 Ltd. is here to serve our members and customers with products and services that help build, feed, and fuel individuals and communities. We are a different kind of business. Being member-owned means that any profits are returned to our members and stay in the local economy. We live where you live, work where you work, and help grow the economy right here.

We are proud to be an equal opportunity employer and are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.