Procurement Tools Business Analyst

GENERAL DESCRIPTION:

The Department of Administrative Services (DOAS), Information Technology Division is seeking an individual with Procurement Business analysis skills, including requirements development, testing, and general system support skills.

JOB RESPONSIBILITIES:

The role of the Procurement Tools Business Analyst will be:

Analyze business needs and create or maintain roadmap to procurement applications capabilities.

Define Business, Security, Functional, and Nonfunctional requirements

Responsible for overall procurement systems design and integration with all other systems.

Design and build high level solution supported by procurement system Proof of Concept (POC).

Create Mockups, Wireframes or Prototype for new technologies and features, in partnership with the business group, technical team and relevant procurement user groups.

Understand customer business processes to develop and document workflows.

Develop test plans and scripts and test new or upgraded technology.

Provide user support and training on any new applications or new functionality.

Configure software as required to support business needs.

Configure or Customize procurement solutions for identified gaps in the functionality and business process.

Support change management for transition to new or upgraded technology.

Deliver solution alternatives and recommendations for business technology needs.

Provide incident support and communication where issue is related to proper use of the software.

Create software user guides and other supporting documentation as required.

Serve as a liaison between assigned business units of DOAS and the technical team to provide technical support in the maintenance or enhancements of systems.

Assumes responsibility for project tasks to ensure they are completed on time.

Analyze data to determine the root cause of any issue and communicate with business and technical team as needed.

Consults with vendors and technical staff to ensure that functionality of automated system is consistent with adherence to laws, regulations, business rules and best practices.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of procure to pay cloud services.

Proven data analysis and problem-solving skills.

Ability to determine and effectively document functional needs and business requirements using Microsoft Office including Word, PowerPoint and Visio.

Intermediate to advanced skill level knowledge in Excel.

Proficiency in using Microsoft Teams to conduct meetings and manage Teams content.

Excellent organizational skills with the ability to focus on results to meet multiple deliverables and critical deadlines.

Ability to evaluate existing procurement workflows and tools and understand their structure and component parts.

Strong presentation, interpersonal, communication, project management, and documentation skills.

MINIMUM ENTRY QUALIFICATIONS:

Bachelor's degree in a related field from an accredited college or university AND 10 or more years of procurement solutions business analysis experience; OR Associate's degree in a related field from an accredited college or university AND 20 years of related IT procurement solutions business analysis experience.

PREFERRED QUALIFICATIONS:

Experience with Oracle Service Cloud CRM administration.

Experience with State of Georgia State Entities.

Experience in automating paper forms, implement approval or collaboration workflow and develop reports.

Experience with Oracle Intelligent Advisor (formerly Oracle Policy Automation).

Experience with SharePoint.

Experience with PeopleSoft Financials.

Experience in supporting procurement systems.

Experience in supporting technology for public sector.

**Candidate must be local to Georgia and be able to attend periodic in-person meetings at the office. Most of the work can be done remotely but in office meetings are scheduled.