Process Manager

Role Name: AEP Developer (Multi-Solution Architect)

Years of Experience: 8 Years

Role Balance: 60–70% Technical Implementation → 30–40% Adobe Analytics Understanding

Primary Skillset:

• Adobe Launch — expert level (rules, data elements, extensions, publishing)
• Web SDK (alloy.js) — primary delivery technology, mandatory hands-on
• Mobile SDK — iOS/Android, App IDs, Lifecycle metrics
• AEP Schema Design — XDM modeling, extensibility, enterprise data standards
• Edge Network & Datastream configuration
• Event Forwarding setup and rule configuration
• Batch Failure identification, fixes & implementation QA
• Adobe Analytics — working understanding of eVars, props, report suites & data layer (30–40% depth, not an Analytics power user)
• Adobe Target integration within AEP/Web SDK context
• JavaScript & JSON proficiency

Good to Have:

• Customer Journey Analytics (CJA)
• Adobe Journey Optimizer (AJO)
• API & third-party integration experience (CRM, eCommerce, CDP)

About eClerx

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

About eClerx Digital

eClerx Digital is the trusted partner of choice to many of the world’s largest global brands for creative production, e-commerce/web operations, and analytics and insights services. We help clients maximize the results of their digital activities across the customer journey. Global industry leaders partner with us to cost-effectively scale their digital activities by leveraging our highly skilled blended resource model.

To know more about us, visit

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

A Trusted Innovation Partner, Delivering Business Results | eClerx

eClerx is a global leader in productized services, enhancing business outcomes through technology, Artificial Intelligence, and deep domain expertise.