Every career journey is personal. That's why we empower you with the tools and support to create your own success story.

Be challenged. Be heard. Be valued. Be you ... be here.

Job Summary

The Process Excellence Analyst identifies, analyzes, and improves key business processes, streamlines workflows, and boosts efficiency. This Analyst works closely with the Lead to apply data-driven insights and lean methodologies to optimize processes, contribute to improvement plans, and track progress. This role requires strong analytical and problem-solving skills, attention to detail, and the ability to collaborate effectively with cross-functional teams.

Essential Job Functions:

• Process Analysis and Optimization - Assist the Lead in identifying and prioritizing processes for improvement. Conduct comprehensive process mapping and analysis, including data collection and documentation. Apply lean principles and Six Sigma methodologies to pinpoint bottlenecks, waste, and optimization opportunities. Develop and implement improvement plans, including process redesign, automation, and standardization initiatives. Gather and analyze data to measure the effectiveness of process improvements and present findings to the Lead accordingly.

• Documentation and Collaboration - Assist with the development and maintenance of process documentation and improvement tracking systems. Collaborate effectively with cross-functional teams to gather input and implement process changes.

Reports To: Manager – Operations Excellence

Direct Reports: None

Working Conditions/Physical Requirements:

• Hybrid role, work in corporate office as required.

Minimum Qualifications:

• Bachelor's degree in business administration, engineering, or related field of study.

• 2+ years of experience working in process analysis, data analysis, or similar.

Preferred Qualifications:

• Certification in Lean Six Sigma Green Belt.

Knowledge, Skills and Abilities:

• Analytical and problem-solving skills

• Attention to detail and accuracy

• Data analysis tools and techniques

• Communication and collaboration skills

• Ability to work independently

• Able to manage multiple priorities

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

About Bread Financial®

At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.

Bread Financial® (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, technology, electronics, jewelry, home and specialty apparel through our co-brand and private label credit cards and pay-over-time products providing choice and value to our shared customers. Additionally, we offer Bread Financial general purpose credit cards and saving products that empower our customers and their passions for a better life.

Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit or follow us on Instagram and LinkedIn.

• All job offers are contingent upon successful completion of credit and background checks.

• Bread Financial is an Equal Opportunity Employer.

Job Family:

Data and Analytics

Job Type:

Regular